Principal Product Manager (IC)
About The Position
Zen Educate is hiring an individual-contributor Principal Product Manager to help scale its product and operating systems across the UK and US. The role focuses on improving the outcome of getting the right educator into the right classroom at the right time. At Zen, product includes not only software but also the wider systems, processes, tools, and people that connect schools, teachers, data, and operations. Solutions may involve software features, operational changes, better metrics, or changes in how people work. The successful candidate will be an outcome-focused, data-savvy product leader who can work through ambiguity, bring teams into alignment, and turn complex problems into testable opportunities and practical progress. This is not a people-management role, though it requires leadership and close collaboration across product, design, engineering, operations, sales, and growth.
Requirements
- 10 or more years building and scaling digital products or systems with measurable impact in a marketplace business.
- Experience running discovery, experimentation, and delivery end-to-end across a portfolio of product lines.
- Experience setting strategic goals and driving delivery of products or experiences that achieve them.
- Comfort working with data, including spreadsheets, dashboards, business intelligence systems, or SQL when needed.
- Strong collaboration skills with engineers, designers, operations, sales, and growth teams.
- Evidence of making complex problems and systems simple and usable.
- Ability to navigate ambiguity, mediate between perspectives, build alignment, and turn unclear problems into testable action.
Nice To Haves
- Experience in EdTech or adjacent verticals.
- Experience in a hybrid physical and digital environment.
Responsibilities
- Frame real problems and identify the shortest path to validating or disproving them.
- Combine qualitative insight with quantitative data to guide priorities.
- Work with design, engineering, and operations teams to deliver, learn, and iterate.
- Define success metrics that connect product work to business outcomes.
- Improve Zen’s product practices through better tools, habits, and feedback loops.
- Shape and test solutions, speak with users, resolve blockers, and help teams focus on high-impact work.
- Set strategic goals and drive delivery of products or experiences that achieve them.
Benefits
- Competitive salary and stock options.
- 25 days of holiday plus bank holidays.
- Health and life insurance.
- Cycle to Work and Electric Vehicle schemes.
- Coaching and development support.
- A culture that values clarity, pace, sustainability, human kindness, and understanding.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
