Principal Product Manager - Risk & Decisioning

Coinflow•Chicago, IL

20h•$175,000 - $225,000•Onsite

About The Position

Coinflow is seeking a Principal Product Manager to lead risk and decisioning for its platform. This role involves making product decisions with direct P&L consequences, as the company assumes risk rather than passing it to merchants. The responsibilities span real-time transaction evaluation across 170+ countries, managing loss economics, developing merchant-facing risk products, and creating risk operations tooling. The position requires close collaboration with engineering, data science, finance, compliance, and the commercial team, offering a high-ownership, high-ambiguity role with end-to-end execution responsibilities.

Requirements

7+ years of product management experience, including ownership of a technically complex or regulated surface area
Experience with products where a wrong decision costs the company money — lending, BNPL, issuing, insurance, risk, or payments products where your employer carried the loss rather than passing it downstream
Fluency with loss economics — you can reason about expected loss, unit economics, and how a policy change moves both revenue and exposure
Experience productizing models — you've shipped against precision/recall tradeoffs and know what breaks when a model meets production traffic
Track record of shipping end-to-end, from ambiguous problem to production, without a roadmap handed to you
Strong communication across technical and non-technical stakeholders — you'll be explaining risk posture to engineers, finance, and merchants in the same week
Comfortable owning expensive decisions — you'd rather hold the number than advise on it
Rigorous with data, decisive without it — you instrument everything and let results change your mind, but you don't stall waiting for certainty that isn't coming
Operationally deep — you learn a workflow well enough to see what the people doing it can't
Attentive to edge cases and failure modes — in this domain the tail is where the money is
Raises the operating bar — you find the process held together by one person's memory and turn it into something that scales
Drawn to hard problems — payments risk is high-stakes and unglamorous, and that's the appeal
Founder or early-employee instincts — you've built from zero, with no team and no one to escalate to

Nice To Haves

Fraud, underwriting, or credit risk product experience — you've owned a loss number, not just observed one
Cross-border payments experience — you've worked risk across markets with different rails, regulators, and fraud patterns
Product work under heavy regulatory constraint — NACHA, MiCA, BSA/AML, PSD2, or equivalent, where the regulation shaped the design
Actuarial, quantitative finance, or data science background — formal or informal

Responsibilities

Own the approval-rate and loss-rate tradeoff — set the policy, defend the position, and be accountable for both numbers
Productize risk models — work with data science to turn models into decisioning products with clear thresholds, monitoring, and failure behavior
Build the loss economics view — partner with finance to understand exposure at the portfolio and merchant level, and translate that into pricing and policy recommendations
Ship merchant-facing risk product — decisioning transparency, controls, and reporting that reduce support load and increase trust
Evaluate and integrate risk infrastructure — assess signal providers, data sources, and decisioning vendors across coverage, accuracy, cost, and technical fit
Make calls with incomplete data — much of this space has thin baselines and long feedback loops; you'll need to decide anyway, and instrument so you learn fast