Principal Product Manager | Payments

HighRadius•Houston, TX

About The Position

As a Principal Payments Product Manager at HighRadius, you will own the end-to-end strategic vision, roadmap, and execution for our next-generation B2B merchant card processing infrastructure and ACH networks. You will drive the convergence of traditional business payments with enterprise AI automation, enabling Global 2000 clients to optimize transactional cash flow, structurally lower transaction costs, and unify global payment channels. This high-impact, individual contributor (IC) leadership role demands a rigorous synthesis of technical payment gateway infrastructure architecture, hands-on data analytics, and high-stakes stakeholder management. You will serve as the premier payment architect bridging commercial sales opportunities, complex consulting deployment cycles, and deep platform engineering teams.

Requirements

8+ years of technical Product Management tenure, with 5+ years dedicated strictly to processing networks, gateway API layout, or complex merchant infrastructure.
Proven capacity to build data parsing scripts, run advanced SQL routines, and design intricate API structures.
Extensive familiarity mapping data schemas to prominent ERP frameworks (SAP, Oracle, NetSuite).
Distinct background operating within high-visibility client consulting or sales-engineering environments.
Superb verbal and written communication profile tailored for executive stakeholders.
Demonstrated ability to cultivate and manage strategic partnerships with payment processors, card networks, and acquiring banks to optimize platform breadth and economics.
Proven ability to effectively collaborate across sales, marketing, consulting, and support teams to align product strategy with organizational goals.
High Emotional Intelligence (EQ) capable of productively reconciling different priorities among fast-paced commercial targets, stable engineering sprints, and rigid compliance constraints.

Responsibilities

Act as the definitive enterprise Subject Matter Expert on global B2B infrastructure, covering payment gateways, merchant acquiring, merchant card-not-present (CNP) flows, and clearing rails (ACH, FedNow, SEPA, Real-Time Payments).
Conduct exhaustive quantitative analysis of payment processing costs, interchange brackets, and card scheme rules to design platform routing capabilities (e.g., Level 2/3 processing data enrichment) that dramatically compress client acceptance fees.
Write standalone data-analysis scripts and build functional data use cases (utilizing SQL or Python/scripting logic) to surface macro transaction trends, troubleshoot routing anomalies, and validate infrastructure optimization.
Lead the definition of a best-in-class payments strategy for individual clients to maximize processing outcomes, reduce friction, and align with their unique operational goals.
Architect end-to-end payment topologies, specialized multi-entity settlement configurations, and complex reconciliation workflows tailored for massive corporate ecosystems, considering HighRadius products.
Design and deliver sophisticated, technically precise gateway capability demos that clearly articulate architectural advantages and business value to corporate C-suites (CFOs, CIOs, Treasurers).
Serve as the primary product pillar reinforcing Sales (accelerating pre-sales technical validation), Consulting (authoring deployment blueprints), and Support (providing tier-3 infrastructure escalation resolution).
Organically lead client-facing feedback sessions and technical discovery panels, transforming disparate merchant pain points into clear, prioritized engineering deliverables.
Cultivate and negotiate strategic partnerships with card networks, payment processors, acquiring banks, and regional Alternative Payment Method (APM) institutions to optimize unit economics and platform breadth.
Masterfully manage expectations and unify priorities across competing commercial timelines, consulting delivery boundaries, and engineering constraints.
Drive the structural, API-first strategy for HighRadius's processing engine, maintaining rigid PCI-DSS compliance, minimal latency, and robust multi-acquirer failover rules.
Architect a flexible, processor-agnostic processing model that enables seamless interoperability across various payment gateways and acquirers, ensuring platform flexibility and reducing vendor dependency.
Design and execute product adoption loops aimed at maximizing Gross Transaction Volume (GTV), capturing broader wallet share from existing platforms, and lowering user friction.