Principal Product Manager, Onboarding
About The Position
Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology. Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
Requirements
- 10+ years of experience delivering large-scale compliance, onboarding, or risk platforms in fintech, payments, or crypto.
- Hands-on experience using AI tools for prototyping and generating product mocks to accelerate design and development.
- Proven track record implementing KYB, KYC, and AML technologies to meet global regulatory requirements.
- Expertise in designing compliance workflows and building scalable systems that accelerate customer onboarding; striking a balance between risk mitigation and customer experience.
- Strong ability to translate regulatory and business needs into clear product requirements and platform strategies.
- Demonstrated leadership influencing executives and cross-functional teams to align on product direction.
- Highly analytical and data-driven, with experience applying AI/ML to improve onboarding decision-making, risk detection, and process efficiency.
Nice To Haves
- Background in RegTech, banking, or scaled fintech, with direct exposure to complex regulatory environments.
- Executive presence with the ability to represent Circle externally with regulators, auditors, and industry stakeholders.
Responsibilities
- Define and own the product strategy and roadmap for the Circle onboarding platform, with an emphasis on automating onboarding workflows and reduced time-to-activate for new customers.
- Partner with compliance, legal, risk, engineering, and product teams to design systems that balance regulatory rigor with seamless customer experiences.
- Identify and resolve process gaps, bottlenecks, and inefficiencies that impact onboarding speed, scalability, and compliance outcomes during onboarding.
- Translate regulatory requirements and business needs into clear product requirements, insights, and user stories for engineering execution.
- Represent onboarding and platform priorities across senior forums, influencing strategy and securing alignment for high-impact initiatives.
- Build and maintain documentation that clearly explains the design, functionality, and dependencies of onboarding systems and tools.
- Define, monitor, and report on platform performance metrics and risk indicators, highlighting progress and challenges to executives and the Board.
- Engage with regulators, auditors, and examiners to demonstrate how Circle’s onboarding platform scales effectively while meeting compliance obligations.
Benefits
- flexible work environment
- flexible and diverse work environment
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
