Principal Product Manager, Diner Engagement

OpenTable•San Francisco, CA

17h•Hybrid

About The Position

OpenTable is seeking a strategic and highly collaborative Principal Product Manager to lead the critical intersection of Diner Engagement and high-profile partnerships. In this high-impact role, you will define the unified product strategy and comprehensive execution roadmap to integrate major strategic partners deeply into our consumer marketplace. Operating at the core of our business development efforts, you will lead the planning, execution and champion OpenTable’s and our diners' best interests to scale engagement and capture sustainable ecosystem value.

Requirements

8 years of experience in product management, with a focus on business-to-consumer (B2C) products.
Experience negotiating with partners and evaluating strategic partnership trade-off
Experience developing and executing complex product strategies in direct collaboration with Business Development, Engineering, Marketing and Legal teams.
Experience defining product data success metrics, key performance indicators, and executing robust multi-platform user experimentation frameworks.
Expertise managing marketplace product dynamics across scaled web and mobile application ecosystems.
Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward program integrations.
Proven ability to negotiate scope and advocate for user experience interests with senior leadership and external enterprise stakeholders.
Strong systems-thinking capabilities with a deep technical aptitude for handling API-driven integrations and complex ecosystem trade-offs.
Bachelor's degree in Computer Science, Engineering, Business, a related field, or equivalent practical experience.

Responsibilities

Define and execute product strategy and roadmap priorities that drive diner engagement and integrate high-profile strategic partners directly into the consumer marketplace ecosystem.
Partner cross-functionally with Business Development, Legal and Finance to evaluate and capture high-value enterprise partnership integration opportunities.
Own end-to-end product development, leveraging customer insights, data, and experimentation to prioritize investments, measure impact, and continuously optimize outcomes.
Partner closely with Design and Engineering to deliver intuitive, high-quality experiences that solve customer problems and delight diners.
Build trusted relationships with external partners, influencing decision-making, driving alignment on shared objectives, and effectively advocating for OpenTable’s customers, business priorities, and long-term strategy.
Establish robust product success metrics and lead rigorous hypothesis-driven experimentation to optimize conversion and user retention across integrated channels.
Communicate complex product roadmaps, cross-system trade-offs, and critical program performance metrics directly to executive leadership and key external stakeholders.

Benefits

Generous paid vacation + time off for your birthday
Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year
Paid parental leave
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
health benefits
flexible spending account
retirement benefits
life insurance
paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
parental leave benefits
annual bonus
equity grant