Principal Product Enablement Manager

Esri•Redlands, CA
•Onsite

About The Position

As a senior member of Esri’s Product Enablement Team, the Principal Productization Manager applies product and business acumen, operational leadership, project management, and collaboration skills to drive product enablement. The role drafts authoritative Productization Plans that support the product lifecycle and release process and contributes to Esri’s Product Business Management Team. It works closely with Product Development, Product Management, and operational teams to support enablement and release activities across Esri’s product portfolio. The position uses assessment and problem-solving skills, process improvement experience, and communication and influence skills to align stakeholders and guide decisions on complex business and operational topics.

Requirements

  • At least 8 years of experience in product management, program management, product enablement, or a similar senior role.
  • Experience leading or coaching a team to achieve business objectives.
  • Clear and concise written and verbal communication skills and the ability to influence stakeholders.
  • Excellent time management and proven success balancing competing demands.
  • Strong analytical, problem-solving, and creative-thinking skills to streamline product releases and support ongoing business change.
  • Ability to coordinate cross-functional stakeholders and technical resources and lead initiatives spanning product, business, and enterprise systems.
  • Demonstrated experience building and executing complex project plans, driving successful cross-functional delivery, and contributing to digital transformation initiatives.
  • Knowledge of the software development process and release of commercial software and SaaS products.
  • Ability to present to internal and external executive audiences.
  • Ability to travel as needed, up to 15% of the time.
  • Bachelor’s degree in Business Administration, Information Science, Computer Science, Geography, Geographical Information Systems, or a related field.
  • Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Responsibilities

  • Draft and execute productization plans to drive consistency and release readiness.
  • Align stakeholders on productization goals, requirements, metrics, and ownership to support successful product licensing, delivery, and support and a positive customer experience.
  • Provide day-to-day leadership to other Productization Managers and help them achieve project goals.
  • Establish business and operational rules, guidelines, and processes for product migration and entitlement—including subscriptions, maintenance, trials, and deliverables—distribution, and compliance, supporting consistent implementation and smooth transitions for global customers and sales channels.
  • Lead post-release consultation and provide guidance on licensing, business rules, and terms of use; incorporate findings into continuous improvement.
  • Analyze data to generate insights for business and product teams and provide critical productization details to senior executive staff.
  • Stay abreast of emerging technology and advancements in AI and apply relevant insights to improve processes and solutions.
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