Principal Product Designer

Workiva Inc.•Remote - IA, IA

About The Position

The Principal Product Designer will lead experience strategy for the Workiva Platform, shaping its long-term vision at a senior level of design leadership. The role focuses on AI experiences, systems thinking, and workflow transformation, influencing how products are designed, built, scaled, and evolved. The designer will simplify complex enterprise workflows, rethink legacy experiences, and create human-in-the-loop interactions that combine human judgment with AI-driven efficiency and intelligence. Working at the intersection of UX, product strategy, and platform architecture, this leader will partner with Product and Engineering leadership to shape platform direction and technical decisions affecting user experience. They will establish scalable experience architecture and design-system practices, solve ambiguous cross-functional challenges, and mentor Lead and Senior Designers while strengthening design culture. The role allows employees to work from an office or remotely from any location within their country of employment. Remote work requires reliable high-speed internet, and travel may be up to 25%.

Requirements

10+ years of experience in product design, UX, or related fields, with significant work on platform or enterprise products.
Bachelor’s degree in Design, HCI, or a related field, or 8 years of experience and a Master’s degree, or a PhD with 6 years of experience.

Nice To Haves

Track record of delivering 0→1 products and scaling them in market.
Proven experience influencing product strategy, experience direction, and technical decision-making.
Experience establishing UX best practices for emerging technologies or ambiguous problem spaces.
Track record of driving innovation in user interface design through experimentation, new tools and processes, and close collaboration with design, engineering, data science, and research partners.
Experience with AI/ML and agentic technologies, with knowledge that enables ideation and development of creative solutions.
Deep expertise in user-centered design methodologies applied to enterprise workflows.
Experience designing AI-powered product experiences and human-in-the-loop workflows.
Experience leveraging AI within the design process for discovery, prototyping, and synthesis.
Strong technical fluency across platform ecosystems, APIs, and design systems.
Experience working in large-scale Agile environments.

Responsibilities

Define and drive the long-term user experience vision across the Workiva Platform, aligning design direction with product strategy, platform architecture, and business goals.
Envision and lead AI-powered experiences, including generative interfaces, intelligent automation, recommendations, and decision-support workflows.
Rethink and redesign existing workflows to create simpler, faster, and more intuitive experiences for complex enterprise use cases.
Design human-in-the-loop interactions that clarify where human oversight, review, escalation, and decision-making remain central in AI-enabled workflows.
Lead discovery across ambiguous, cross-functional problems by combining research, product insight, data, and technical constraints into scalable solutions.
Establish reusable patterns, interaction models, and information architecture across a multi-product ecosystem.
Partner with Product and Engineering leadership to shape platform direction, service design, data flows, and implementation choices affecting user experience.
Guide the evolution of design systems to support consistency, flexibility, and innovation at scale.
Coach Lead and Senior Designers, raise craft standards, and strengthen design culture across the organization.