About The Position

The Principal, Platform Product Manager leads the development and execution of complex product strategies and roadmaps, aligning them with business objectives and customer needs. The role drives cross-functional collaboration, uses data-driven insights, and manages product lifecycles to deliver scalable solutions. It also requires strong stakeholder communication, adaptability, and a focus on continuous improvement to optimize processes and enhance user experiences. The Principal Product Manager mentors team members, promotes operational excellence, and supports adoption of emerging technologies to advance platform capabilities and business growth. The Infosec Product Team leads the product lifecycle and aligns solutions with customer needs and strategic objectives. Working with business, technology, project, and leadership teams, the team develops secure, customer-focused products and optimizes the organization-wide product portfolio. Its work delivers innovative, scalable solutions that enhance security and customer experience while supporting continuous improvement and organizational goals.

Requirements

  • Option 1: Bachelor's degree in computer science, engineering, or a related area and 9 years of experience in product management or related experience at a technology- and data-driven company focused on building products with new and emerging technologies.
  • Option 2: 11 years of experience at a technology- and data-driven company focused on building products with new and emerging technologies.
  • Technical product expertise, including systems thinking and architectural understanding, and the ability to evaluate designs, constraints, and long-term trade-offs with engineering teams.
  • Infosec domain fluency to make informed product decisions and challenge assumptions.
  • Ability to define multi-year vision and strategy for enterprise Infosec products and translate business and security objectives into outcome-driven roadmaps that balance risk reduction, usability, scalability, and modernization.
  • Ability to create and prioritize requirements across competing approaches, sequencing work by dependencies, readiness, and measurable security outcomes.
  • Executive-level communication skills to explain complex technical trade-offs to executive and technical audiences and drive alignment, informed decisions, and sustained adoption.

Nice To Haves

  • Master's degree in computer science, engineering, business administration, or a related area.
  • 8 years of experience in back-end platform or highly complex B2B/C products, or experience in roles requiring data-driven decision-making and quantitative analysis skills, including deep knowledge of Excel, SQL, or statistics.
  • Supervisory experience.
  • Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies, and integrating digital accessibility into products.

Responsibilities

  • Drive execution of multiple business plans by identifying customer and operational needs and developing clear priorities.
  • Develop and communicate strategic product roadmaps aligned with business objectives and market demands.
  • Collaborate with stakeholders to remove barriers, secure resources, and ensure alignment across teams.
  • Use data-driven insights to measure progress, adjust plans, and optimize product performance.
  • Lead product lifecycle management, including rapid prototyping, MVP development, and scaling initiatives.
  • Mentor team members to enhance customer focus and product strategy execution.
  • Influence cross-functional teams through effective communication and relationship building.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
  • Annual or quarterly performance bonuses.
  • Stock compensation may be offered for certain positions.
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