INS/Principal - P&C Insurance (West Coast)

Infosys•Phoenix, AZ

2d•Onsite

About The Position

The applicant should have experience in advising P&C Insurance client executives, both business and IT, and experience leading teams for digital transformation, process reimagination, platform modernization programs, AI, and internal/external consulting engagements. The role involves leading client delivery teams, managing projects to completion, and establishing a focus area with a track record of expertise and thought leadership. Additionally, the position requires mentoring and developing consultants, building a personal brand, and contributing to firm-building activities. Sales support, opportunity identification, and representing Infosys through sales and marketing materials are also key aspects of the role. The position requires travel to client sites and for practice work efforts as needed.

Requirements

Experience in advising P&C Insurance client executives, both business and IT
Experience leading teams for digital transformation, process reimagination, platform modernization programs, AI, and internal/external consulting engagements
Experience in the P&C industry
Property and Casualty insurance Product experience: Personal Lines (Vehicle/Auto, Motor Cycle, Watercraft, Fire), Property Lines (Home, renters, Condo, etc.), Commercial Lines (Property, Auto, Marine, General Liability, Business Insurance, Workers Compensation, Farm)
Functional Areas – Product development, Product Consolidation, P&C Claims Management and Distribution Management
Experience to latest trends and disruptive innovations in Insurance space like AI, Embedded insurance, Uberization of Agency Models, Touchless claims, Virtual Agents, etc.
Digital transformation programs or modernization programs
Platform implementations, legacy transformation, and digitization of services across the P&C value chain
Business operations in problem identification, analysis, and recommendation – analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future state
Process reimagination, process optimization, change management, design thinking type techniques
Experience with Property and Casualty platforms like Guidewire, DuckCreek, Majesco, EIS, Applied Systems, etc.
Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation.
Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion.
Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area.
People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations.
Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant.
Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities.
Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action.
Bachelor’s degree or foreign equivalent required.
Minimum of 7 years of relevant work experience with 2 years of experience in comparable consulting services.
Worked across the insurance value chain line
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
Excellent relationship-building abilities.
Ability to collaborate with resources in global delivery model.
Experience in leading programs using Agile and/or hybrid methodologies.

Nice To Haves

MBA or equivalent advanced degree
Industry-related certification preferred
Creative problem solver
Strategic mindset and the ability to collaborate with other team members

Responsibilities

Advising P&C Insurance client executives (business and IT)
Leading teams for digital transformation, process reimagination, platform modernization programs, AI, and consulting engagements
Leading client delivery teams
Managing projects and driving them to completion
Establishing a focus area and concentrating deployment and delivery
Establishing a track record in a focus area
Contributing thought leadership and IP in a focus area
Mentoring and developing consultants on delivery teams
Ensuring team members have the skills needed to execute and deepen their expertise
Having counselees and meeting them regularly to discuss strengths, weaknesses, set targets, and establish development plans
Developing a focus area or specialization
Building a personal brand
Leading and mentoring others
Caring about the development of junior consultants and investing in their progression
Growing the Infosys network outside of Consulting
Leveraging relationships with CSG and other delivery units to enhance client solutions and identify new opportunities
Reading situations and adjusting personal approach accordingly
Adopting behavior and language appropriate to the situation
Staying abreast of market developments in practice or discipline
Identifying threats and opportunities and positioning to meet them
Proactively learning new skills and abilities to stay relevant
Leading delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover
Supporting the development of innovative thinking
Understanding Infosys Consulting business drivers and KPIs
Representing Infosys through appropriate application of sales and marketing materials
Playing a key role in practice or firm-building activities
Taking bottom-line responsibility for firm building deliverables or activities
Supporting Associate Partners and Partners in pursuit and proposal work
Identifying opportunities from client work and relationships and raising them to appropriate Associate Partner or Partner for action