Principal MSO National Account Manager

OEC

2d•Hybrid

About The Position

Leads key relationships with the industry’s largest Collision Multi-store Operators (MSOs), and is responsible for the revenue, growth, and account health for some of OEC’s most profitable and strategic partners. OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Requirements

At least 7 years of experience is required providing consultative sales and/or account management with enterprise level or strategic clients, along with a proven track record of successfully closing multiple $1M+ deals within assigned accounts, and prior experience leading cross functional team projects and cross functional leadership meetings, including business reviews.
Able to effectively consult with large strategic customers to understand their needs and to have them purchase OEC solutions.
Strong communication skills and ability to prepare for and present to cross functional teams within large strategic customers and within OEC.
Ability to effectively set customer expectations and to re-set customer expectations, if necessary.
Experience communicating difficult information to customers.
Entrepreneurial outlook to exceeding customer expectations.
Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.

Responsibilities

Builds and cultivates mutually beneficial relationships at multiple levels of the organization, within assigned accounts.
Nurtures relationships with Senior Management to ensure strong and trusting bonds and thought leadership throughout the organization.
Understands partner goals and initiatives and how they relate to and effect OEC goals and initiatives within account.
Understands the competitive landscape and customer needs to effectively position OEC’s solutions. Partners with Product to modify or enhance OEC solutions to fit and exceed customer needs and goals.
Builds strategic account plans, sets objectives, and partners with other OEC stakeholders to execute action plans.
Closes $1M+ deals within assigned accounts for all OEC products that support the Collision Industry.
Stays informed of industry trends, competitor activities, and market developments.
Leverages knowledge to provide strategic guidance and support within assigned accounts and with internal stakeholders.
Monitors account metrics to proactively identify potential risks, opportunities, and customer health.
Forecasts accurate bookings to ensure finance and organizational resources are prepared for any changes in account revenue and needs.