principal, International Digital Strategy & Enablement

Starbucks Coffee Company•Seattle, WA

6d•$166,500 - $283,500•Onsite

About The Position

As Principal for International Digital Strategy & Enablement on the Global Digital Commerce team, you will lead international digital efforts that bring clarity, consistency, and impact to Starbucks’ brand and digital experiences across the globe. The role supports international business units in China, Japan, Asia Pacific, EMEA, and Latin America & Caribbean, serving licensed and company-owned markets. You will own standards, tools, and best practices that balance global consistency and shared learning with local market needs, while strengthening knowledge sharing and collaboration across business units. The role calls for digital and loyalty expertise, strategic and service-minded leadership, and the ability to manage a diverse group of C-level stakeholders. It offers an opportunity to align teams, solve business challenges, drive commercial growth, and influence customer experiences worldwide. The position is onsite four days a week.

Requirements

Minimum 8–10+ years of progressive experience working on consumer digital and loyalty programs.
Strong experience navigating matrixed organizations and managing through influence.
Ability to handle ambiguity and translate ideas or problems to solve into action.
A strategic lens combined with strong organizational and operational discipline.
Ability to communicate clearly and concisely, verbally and in writing, with diverse stakeholders, including leadership.
Curiosity, flexibility, and a bias toward action in a lean team with a broad remit.
Ability to work cross-functionally and build trust, credibility, and strong relationships with partners at all organizational levels.
Bachelor’s degree or equivalent related work experience.

Nice To Haves

Experience in food and beverage retail, consumer packaged goods (CPG), or global multi-market businesses.

Responsibilities

Develop and drive strategic direction across the international Starbucks digital portfolio, including Starbucks Rewards, Mobile Order & Pay, Delivery, Starbucks Shop, Starbucks App, Drive Through, Digital Merchandising, and retail ordering.
Embed a sense of international accountability within global digital teams.
Develop and maintain standards and tools for developing, launching, and optimizing digital programs and channels, balancing global consistency with local relevance and executional excellence.
Lead and optimize global information and knowledge-sharing communication channels, forums, and processes to strengthen visibility and coordination across markets and inform strategy and decision-making.
Provide guidance, feedback, support, and advocacy to regional and company-operated markets, ensuring regional perspectives help shape global perspectives and initiatives.
Track trends, capabilities, customer insights, and performance across international markets to inform priorities, recommendations, and strategic direction.
Partner with global business units to codify test-and-learn initiatives into strategic direction and shared standards and tools that enable markets to develop and replicate digital experiences.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance
Other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time accrued at 1 hour for every 25 hours worked
Eight paid holidays
Two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources
Access to other educational opportunities
Backup care
DACA reimbursement