Principal HR Coordinator - Leave Management

Capital One•Richmond, VA

8d•$56,800 - $64,800•Onsite

About The Position

The Leave Management team is seeking a Principal Coordinator to join our team. As The Principal Coordinator, Leave Management, you will perform a wide variety of Leave Management activities including updating key transactions into the HR processing system, answering and managing a high volume of work in Sales Force, ensuring all documentation and system updates are accurate and meet regulatory requirements all with a focus on providing an exceptional associate experience. A successful candidate would offer and implement process improvements to drive efficiencies, compliance adherence and the associate experience. Additional support in auditing, testing and reporting to meet SLA’s. Regular, on-site attendance; at least 3 days per week is required for this role, and overtime may be required as business needs dictate.

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of accounting, or payroll management, or working in benefits, or a combination of these

Nice To Haves

Associate degree or military experience
1+ years experience with Workday HR System
1+ years experience with case management systems
1+ years of experience with leave programs

Responsibilities

The documentation of Leave in all HR systems
Prioritize work from external HR vendors and fulfills ad hoc HR requests
Ensuring accurate data entry of Associate and vendor information
Triaging and routing Associate inquiries through ticketing system
Working with vendors to monitor administration of Leave and Accommodation benefits
Communicates and partners with associates on leave about policy and pay issues.
Perform a variety of regularly scheduled and ad-hoc audits of leave management data to maintain compliance with established standards.
Provide additional information and guidance to associates with questions concerning their leave management options