Principal HR Business Partner

PetSmart•Phoenix, AZ

11h•Hybrid

About The Position

The Principal Human Resources Business Partner is a strategic business partner to executive and senior leadership at PetSmart’s Phoenix corporate office. The role supports the Chief Technology Officer and the Technology organization, including Technology associates at the Phoenix and Costa Rica Home Offices. It is a proactive, solution-oriented HR leadership position focused on driving business value through talent management, leadership development, change management, organizational design, and business cases for organizational initiatives and projects. The position champions a positive, diverse, and inclusive culture and directly leads HR associates. The role is based at PetSmart’s Phoenix Home Office. Associates are expected to work in the office a minimum of four days each week and may work up to one remote flex day during a standard work week with leader approval. The position requires up to 15% travel, including international travel.

Requirements

Minimum of 7–10 years of experience supporting executive-level clients in an HR generalist capacity.
Demonstrated experience in business partnership.
Demonstrated strategic thinking and delivery with proven, measurable results.
Strong experience in talent management, leadership development, performance management, and organization development.
Ability to prioritize multiple, conflicting priorities proactively and with an enterprise focus.
Success creating trusted client relationships grounded in unquestioned integrity, and ability to use conflict-resolution skills when needed.
Ability to analyze data to develop goals and drive key business strategies and objectives.
Excellent interpersonal, influencing, and communication skills with all levels.
Maintains knowledge of industry trends, including employment legislation and compliance.
Proficiency with Microsoft Excel, Word, and PowerPoint.
Ability to meet the role’s travel requirement of up to 15%, including international travel.

Nice To Haves

Bachelor’s degree in Business or a related field from a four-year college or university.
HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or GPHR.
Technology and/or global client experience.

Responsibilities

Provide strategic HR support to multiple Home Office business units and serve as a key business partner on talent and Human Resources matters.
Partner with EVPs, SVPs, and VPs to develop and execute critical business and organizational strategies.
Provide leadership, guidance, and counsel on talent, culture, engagement, development, associate relations, and organizational change.
Champion PetSmart’s values, positive impact, recognition, inclusion, and associate value proposition.
Assess the HR implications of business strategy, identify opportunities to meet business needs, and design solutions.
Develop and execute HR plans, processes, and programs aligned with business objectives, including organizational design, succession planning, talent management and acquisition, goal alignment, associate engagement, and communications.
Guide leaders on talent management, talent development, and succession planning to build the talent capabilities and bench strength needed by the business.
Use data and shared insights to develop recommendations, create business cases, and develop strategic HR programs.
Coach and advise on strategies, programs, and tools to enhance organizational performance and associate engagement.
Collaborate with HR partners in centers of expertise to share best practices, facilitate process improvements, and align HR resources with business initiatives.
Investigate associate relations matters, often in partnership with the business and Legal, and provide counsel and recommendations.
Directly lead HR associates.

Benefits

Pet-friendly workplace, including an on-site dog park.
On-site events and adoption opportunities, including seasonal celebrations, family events, art events, and holiday festivals.
On-site gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces.
On-site café serving breakfast and lunch options and snacks.
On-site childcare facility providing early education.
Paid volunteer opportunities.
Print Center and Business Services.
Dry cleaning.
Mother’s rooms.
Sustainable infrastructure.