Principal Functional Consultant
About The Position
Responsible for delivering a high-quality consulting experience ranging from feature demonstrations to answering complex how-to questions. Works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor and will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. Conduct research to ensure understanding of customer questions and related Workday concepts. Deliver small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements. Create and deliver customer presentations on how to use Workday features to achieve business goals. Provide one-on-one consulting guidance to accelerate customer feature adoption. Review customer tenants to identify adoption opportunities. Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap. Deliver other Customer Enablement services, such as office hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers. Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization. Provide one-on-one customer configuration designs.
Requirements
- Bachelor's degree in Business Administration, Accounting, Finance or related field
- 5 years of progressive, post-baccalaureate work experience in the job offered or in a Principal Functional Consultant-related occupation.
- 5 years (60 months) of experience in Software Consulting
- 5 years (60 months) of experience in IT Systems Implementation
- 5 years (60 months) of experience in financial systems including Peoplesoft and SAP
- 5 years (60 months) of experience in accounting standards such as US GAAP or IFRS.
Responsibilities
- Deliver a high-quality consulting experience ranging from feature demonstrations to answering complex how-to questions.
- Work directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.
- Act as a trusted Workday advisor, assisting customers with how-to questions, troubleshooting, guiding through configuration, and providing feature demonstrations.
- Conduct research to ensure understanding of customer questions and related Workday concepts.
- Deliver small scope consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Create and deliver customer presentations on how to use Workday features to achieve business goals.
- Provide one-on-one consulting guidance to accelerate customer feature adoption.
- Review customer tenants to identify adoption opportunities.
- Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
- Deliver other Customer Enablement services, such as office hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
- Provide one-on-one customer configuration designs.
Benefits
- Workday Bonus Plan or a role-specific commission/bonus
- Annual refresh stock grants
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
