Functional Consultant

o9 Solutions • Dallas, TX

1d • Hybrid

About The Position

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Requirements

• Requires a Master’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Information Systems
• 2 years of experience in implementing and supporting products like Demand Planning, and Supply Planning
• 2 years of experience with Analysis, Statistical, Optimization and Simulation skills through software tools and packages like R/Java script/Python
• 2 years of experience utilizing databases including SQL Server and SQL
• 2 years of experience working with Data Visualization tools like Tableau or Power BI

Responsibilities

• Design, configure, and implement scalable solutions using the o9 platform to address complex business requirements in supply chain and operations.
• Develop and deploy configuration changes, scripts, and enhancements post go-live to support evolving customer needs.
• Participate in platform-level customizations, API integrations, and performance tuning activities.
• Monitor platform health and resolve technical issues to ensure high availability and data accuracy.
• Analyze logs, troubleshoot errors, and debug configuration or data-related issues.
• Serve as the primary point of contact for any o9 platform-level upgrades, patches, or hotfix deployments.
• Identify design gaps of inefficiencies in the current solution architecture and coordinate with cross-functional consultants to implement corrective measures.
• Create and execute test cases for workflows and data analytics pipelines to validate new feature implementations or enhancements.
• Track and resolve bugs/issues using ticketing and support tools.
• Support Super Users and End Users across global teams through documentation, training sessions, and post deployment handholding.
• Partner with customer stakeholders, internal product teams, and operations to continuously improve platform usability and feature robustness.
• Actively gather and analyze customer feedback to suggest improvements to internal tools, development workflows, and product features.
• Drive process automation, efficiency improvement, and scalability through engineering best practices.

Benefits

• Transparency and open communication are at the core of our culture.
• Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork.
• Encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.
• o9 is an equal-opportunity employer that values diversity and inclusion.
• We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level