principal designer, Digital UX & Design
About The Position
As part of the UX & Design team within Starbucks' Digital organization, the principal designer will spearhead initiatives by conceptualizing, designing, and delivering world-class experiences across mobile, web, and in-store platforms. The work and leadership of this role will directly influence how millions of customers and baristas engage with Starbucks every day. This role will tackle significant digital product opportunities and create future Starbucks experiences. Beyond guiding the craft, the principal designer will set the tone for design excellence, raising the bar for quality and vision across the team. They will champion an innovation mindset, imagining what’s next while grounding ideas in thoughtful, accessible, and beautiful digital experiences. Working in close collaboration with teams and stakeholders, the principal designer will balance form and function while shaping a future that inspires customers and baristas alike.
Requirements
- 7+ years in professional design experience.
- A strong portfolio demonstrating product innovation, design strategy, design craft, and impact.
- A deep love for innovation and “what’s next.”
- Proven success designing for complex systems or platforms in large organizations.
- Deep expertise in interaction design, systems thinking, and experience architecture.
- Hands-on expertise of Figma and other design and prototyping tools.
- Ability to advocate and explain concepts and design rationale clearly—visually, verbally, and in writing to align teams and our organization.
- Strong prototyping skills.
- A passion for coffee and human connection.
Responsibilities
- Design and deploy experiences for our customers through the Starbucks App, drive-thru, in café, and many other touch-points in their digital ecosystem.
- Create innovative digital tools that are used by baristas and partners behind the counter every day.
- Collaborate deeply with Product Management and Engineering from discovery to delivery.
- Clearly articulate and advocate for experience vision and design solutions through compelling storytelling to diverse teams, leaders, and stakeholders across the organization.
- Define and evolve UX vision and experience strategies for complex ecosystems.
- Operate at a systems level; setting direction, influencing product strategy, and raising the bar for experience quality across teams and platforms.
- Influence product and business strategy through human-centered design principles, insights, and collaborative action.
- Balance customer needs, partner needs, and business priorities.
- Translate ambiguity into clear experience direction, narratives, and principles.
- Mentor other designers on the team, elevating design thinking and craft.
- Lead the evolution of our design system, ensuring it scales with the product ecosystem.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
