Principal, Customer Education GTM

Snowflake•Boston, MA
•$150,000 - $196,300

About The Position

Snowflake's Global Customer Enablement team is seeking a strategic, self-driven GTM leader to own the go-to-market strategy for its customer education portfolio. This high-visibility role will define how Snowflake takes education to market, with a particular focus on scaling its On Demand learning channel, and coordinate across Dev Rel, Community, Partners, Marketing, and the field to drive measurable customer activation outcomes. The role creates a new GTM function for Snowflake's education business, with influence across ecosystem partners and the field organization and a direct line to leadership.

Requirements

  • At least 8 years of experience in product marketing, GTM strategy, growth, or demand generation; ideally in education technology, customer education, or SaaS enablement.
  • Demonstrated ability to build and execute GTM strategy for digital or self-service products.
  • Strong cross-functional influence skills and a record of driving outcomes through teams the candidate does not manage.
  • Data-driven mindset and experience building measurement frameworks and ROI models.
  • Experience working with or across partner ecosystems, community programs, or developer relations.
  • Exceptional written and verbal communication skills, including authoring strategy documents, presenting to executives, and building field-facing collateral.
  • Comfort with ambiguity and defining a playbook from scratch.

Nice To Haves

  • Experience in the data, cloud, or AI ecosystem, or with Snowflake specifically.

Responsibilities

  • Own the end-to-end GTM strategy for Snowflake's education portfolio.
  • Define positioning, packaging, and channel strategy for On Demand learning.
  • Build scalable demand-generation motions, including in-product pathways, campaign partnerships, community-led learning, and partner co-marketing.
  • Create the education sales enablement toolkit, including talk tracks, segment playbooks, and competitive positioning.
  • Coordinate across Dev Rel, Data Superheroes, ATPs, Marketing, and CDEV to amplify education through channels that reach learners.
  • Own the measurement framework connecting education to product adoption, consumption, and retention.
  • Synthesize field signals, competitive intelligence, and learner data into portfolio and GTM decisions as the voice of market for education.
  • Build the business case for scaling the education GTM function over time.
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