Principal Comms and Change Specialist

Medtronic

About The Position

The Principal Communications and Change Specialist creates and implements communications strategies for transformational initiatives in Global Pricing & Contracting, working closely with business partners. Under the leadership of the Program Marketing Manager, the role helps the organization, leaders, and employees navigate significant change while maintaining business continuity through clear communication plans. The specialist supports multiple programs with varying priorities and objectives, develops reusable change communications resources, and consults with subject-matter experts, product owners, project managers, and leaders to ensure messaging is accurate and useful. The role also promotes adoption of a self-service model for low-impact changes and maintains knowledge of company policies, principles, strategies, and relevant developments.

Requirements

Mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience.
Knowledge of project management and Agile methodology.
At least 7 years of relevant experience, or an advanced degree with at least 5 years of relevant experience.
Expertise in internal communications, core business acumen, and a general understanding of the healthcare marketplace.
Knowledge and understanding of traditional and emerging communications channels, including social media and digital platforms.
High proficiency with communication channels and tools, including Viva Engage and Microsoft programs and tools.
Experience directing, developing, executing, and measuring communications initiatives and campaigns.

Responsibilities

Plan, create, and produce communications and materials supporting transformation initiatives, policy changes, and other company information for Pricing & Contracting teams, OU leadership teams, and commercial employees.
Develop change communication toolkits, training playbooks, templates, and processes that can be used by multiple stakeholders.
Work across multiple programs based on Pricing & Contracting priorities as an integral member of transformation initiatives.
Communicate upcoming changes proactively in a simple, easy-to-understand manner.
Craft messaging that brings transformation to life and creatively uses different communication mediums to engage stakeholders.
Maintain internal relationships with subject-matter experts, product owners, project managers, and Global Pricing & Contracting leadership to gather input and support decision-making.
Consult with subject-matter experts, product owners, and leaders to ensure specialized topics are appropriately represented in messaging and communication plans.
Help foster adoption of a self-service model for low-impact changes.
Acquire and maintain detailed knowledge of company policies, principles, and strategies, and stay current with relevant developments.