Principal Cloud Engineer

Fidelity • Westlake, TX

1d

About The Position

The Principal Cloud Engineer designs and delivers enterprise-scale cloud platforms across cloud-native and containerized environments. The role defines technical vision and engineering standards for observability platforms, including reliability metrics, monitoring practices, dashboards, alerting strategies, service-level indicators (SLIs), service-level objectives (SLOs), and telemetry frameworks. It architects and develops OpenTelemetry-based components and pipelines, and provides technical leadership in distributed systems architecture and data engineering to support AI and machine learning initiatives. The engineer analyzes telemetry patterns to inform performance, resiliency, capacity planning, and autonomous operations.

The position also develops cloud-based software applications and application-level architecture, participates in architecture design teams, and creates testing, validation, programming, and documentation procedures. It provides technical solutions and estimates, evaluates development tools and methodologies, and advises senior management on technical strategy. The role mentors junior team members and promotes cloud-native best practices to advance scalable, reliable, and secure platform capabilities.

A bachelor’s degree in a specified or closely related field and five years of relevant experience, or a master’s degree in a specified or closely related field and three years of relevant experience, is required. Fidelity states that it will not provide immigration sponsorship for this position. The company is transitioning to a full-time onsite working model through a phased rollout; onsite expectations vary by role and location and may evolve. This transition does not apply to fully remote roles.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent), and five years of relevant experience; alternatively, a master’s degree in one of these fields (or foreign education equivalent) and three years of relevant experience.
• Relevant experience must involve cloud-native software development, infrastructure-as-code automation, and observability engineering within enterprise Kubernetes and Linux-based distributed environments.
• Demonstrated expertise designing and implementing software applications using Python, C++, and Golang.
• Demonstrated expertise architecting and deploying cloud-native infrastructure and multi-tiered systems using Linux, Kubernetes, and AWS Cloud Services, including advanced networking, storage configuration, and containerization for scalable, resilient, highly available workloads.
• Demonstrated expertise developing infrastructure-as-code frameworks using Terraform and Ansible, and CI/CD pipelines using Jenkins and ALM platforms.
• Demonstrated expertise developing data and network automation pipelines using Python-based frameworks and observability tools including Prometheus, Grafana, ELK stack, and Fluentd.
• Fidelity will not provide immigration sponsorship for this position.

Responsibilities

• Optimize and advance monitoring and observability systems for cloud-native systems.
• Design alerting rules for proactive issue identification and resolution.
• Collaborate with teams to define alert thresholds and escalation procedures.
• Analyze metrics data to identify performance bottlenecks and areas for improvement.
• Create visualizations and reports that provide insights for stakeholders.
• Contribute to data retention and archiving strategies.
• Work with the infrastructure team to integrate and scale Grafana and Prometheus.
• Fine-tune configurations for optimal resource utilization and performance.
• Monitor equipment functioning to ensure systems operate according to specifications.
• Analyze information and recommend and plan installation of new systems and modifications to existing systems.
• Mentor junior team members, promote cloud-native best practices, and drive innovation in observability.
• Develop software system testing and validation procedures, programming, and documentation.
• Participate in architecture design teams and define and implement application-level architecture.
• Develop cloud-based software applications, components, and subsystems for complex divisional projects.
• Recommend development testing tools and methodologies and review and validate test plans.
• Provide technology solutions to daily issues and technical evaluation estimates for technology initiatives.
• Advise senior management on technical strategy.
• Perform independent, complex technical and functional analysis for multiple projects supporting divisional initiatives.
• Develop original technical solutions for ongoing development efforts.
• Define technical vision and engineering standards for observability platforms, including SLIs, SLOs, telemetry, dashboards, monitoring, and alerting.
• Architect and develop OpenTelemetry-based components and pipelines.
• Provide technical leadership in distributed systems architecture and data engineering for AI and machine learning initiatives.
• Analyze telemetry data to inform system performance, resiliency, capacity planning, and autonomous operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal