Principal Clinical Specialist

Abbott • Philadelphia, PA

1d • $86,700 - $173,300 • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances the treatment of heart disease through medical technologies for atrial fibrillation. The Principal Clinical Specialist works under limited supervision and provides advanced engineering, sales, educational, and technical support for complex field inquiries involving EP products. This highly independent, senior regional role serves as a clinical interface between the medical community and the business, and is expected to demonstrate expert technical proficiency, leadership, and mentorship. The role supports physicians, healthcare professionals, patients, and field sales staff, including through 24-hour on-call coverage and regional EP implant case support. The position is remote in the United States and requires travel 50% of the time.

The specialist builds and maintains customer relationships, identifies customer needs and sales opportunities, supports training and education, and provides market insight to management. The role also mentors clinical support staff, assists with advanced product demonstrations and educational materials, and stays current on relevant products, regulations, markets, and industry trends.

The posted base pay range is $86,700–$173,300. Pay may vary by location. Medical surveillance is required. The listed significant work activities include prolonged sitting and standing, and driving a personal or company vehicle or powered material-handling equipment.

Requirements

• At least 6 years of clinical experience, internal or external.
• External candidates must have prior industry or competitive experience.
• Must be solely dedicated to EP.
• Must have been in a Senior EP Clinical Specialist role for 2 years.
• At least one of the last two performance ratings must be ‘exceeds expectations.’
• IBHRE EP certification.
• Ability to perform the most complex EP cases independently.
• Ability to mentor and train EP Clinical Specialist and CA Clinical Specialist roles on complex mapping cases.
• Ability to conduct complex customer education events to sell the value proposition of the full Abbott portfolio.
• Revenue per case higher than the national average.
• At the time of promotion, performance in the top half of cases completed across the clinical group in the defined region or area.
• Verification that all vendor credentialing requirements can be satisfied; these may include COVID-19 vaccination. Accommodation requests may be discussed with HR.

Responsibilities

• Provide advanced engineering, sales, educational, and clinical support for complex field inquiries involving EP products.
• Serve as a senior clinical interface between the medical community and Abbott’s business.
• Build and maintain credible customer relationships and share product expertise.
• Identify and report customer needs, product performance, and potential sales opportunities to sales representatives, directors, and management.
• Provide support for complex field inquiries on a 24-hour, on-call basis, demonstrating thorough knowledge of EP products, technical information, trends, and industry players.
• Develop, lead, and facilitate EP product training and programs for healthcare professionals.
• Provide management with market feedback and guidance on next-generation product components.
• Provide regional EP implant case coverage to assigned accounts.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership to EP clinical support roles.
• Continue developing engineering, sales, and technical skills related to the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on developments in areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities with an international company.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed