Principal Clinical Specialist

Abbott • San Diego, CA

5d • $86,700 - $173,300 • Remote

About The Position

Abbott’s Electrophysiology (EP) business develops medical technologies for treating heart disease, including atrial fibrillation. The Principal Clinical Specialist provides advanced engineering, sales, educational, and technical support for EP products, responding to complex field inquiries from physicians, healthcare professionals, patients, and sales staff. Working under limited supervision, this role exercises independent judgment, handles work with a high degree of independence, and serves as a senior clinical interface between the medical community and the business. The specialist is expected to demonstrate the highest technical proficiency among clinical specialists in the region and to be a proven regional leader and mentor.

The role supports defined accounts through EP implant case coverage, complex case support, customer education, troubleshooting, and sales activities. It also contributes market insight and feedback to management, supports product and training initiatives, and maintains knowledge of EP products, regulatory requirements, competitors, and industry trends. The position is remote in California, requires travel 50% of the time, and includes medical surveillance. Listed base pay is $86,700–$173,300, with ranges potentially varying by location.

Requirements

• At least 6 years of clinical experience, internal or external.
• External candidates must have prior industry or competitive experience.
• Must be solely dedicated to EP.
• Must have served in a Senior EP Clinical Specialist role for 2 years.
• At least one of the last two performance ratings must be “exceeds expectations.”
• IBHRE EP certification.
• Ability to independently perform the most complex EP cases.
• Ability to mentor and train EP Clinical Specialist and CA Clinical Specialist roles on complex mapping cases.
• Ability to conduct complex customer education events that communicate the value proposition of the full Abbott portfolio.
• Revenue per case must be higher than the national average.
• At the time of promotion, must perform in the top half of the number of cases completed across the clinical group in the defined region or area.
• Must verify ability to satisfy vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide advanced engineering, sales, educational, and clinical support for complex EP product inquiries from physicians, healthcare professionals, patients, and field sales staff.
• Serve as the most senior clinical interface between the medical community and the business, building and sustaining credible customer relationships and sharing product expertise.
• Identify and report customer needs, product performance, and sales opportunities to sales representatives, directors, and management.
• Provide support for complex field inquiries on a 24-hour, on-call basis and maintain thorough knowledge of EP products, technical information, trends, and industry players.
• Develop, lead, or facilitate EP product training and programs for healthcare professionals.
• Provide management with insight, guidance, and feedback on market needs and next-generation product components.
• Provide regional EP implant case coverage to defined accounts, typically those with EP share above the national average.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
• Mentor and provide leadership to EP clinical support roles.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy, including through learning opportunities with senior sales personnel and management.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Remain current on developments in areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed