Principal Business Analyst

Nordson Corporation•Westlake, OH
•$115,000 - $173,000

About The Position

Nordson is seeking a Principal Business Analyst as a senior individual contributor supporting JD Edwards EnterpriseOne and related business processes. The role partners with business and technology stakeholders to analyze complex needs, define scalable solutions, improve processes and controls, and guide initiatives from discovery through adoption and support. It provides functional leadership across projects and operational improvements, mentors other analysts, and helps shape the JD Edwards product roadmap, without direct people-management responsibility. The analyst leads business-analysis work for implementations, upgrades, acquisitions, divestitures, integrations, global rollouts, and continuous-improvement initiatives. The role supports end-to-end delivery, including requirements and solution design, testing, data validation, cutover readiness, training, communications, adoption, and post-implementation support. It also contributes to product roadmaps and portfolio planning, promotes standardized and sustainable platform practices, and evaluates emerging JD Edwards capabilities. The role regularly engages business process owners, end users, IT leaders, architects, developers, vendors, project managers, and senior stakeholders. It leads requirements and design discussions, builds alignment on decisions, and supports testing, readiness, adoption, and ongoing improvement.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business, Finance, Supply Chain, Engineering, or a related discipline, or an equivalent combination of education and relevant experience.
  • Typically 7 or more years of progressive business analysis, enterprise applications, or ERP experience.
  • Substantial JD Edwards EnterpriseOne experience and demonstrated leadership of complex cross-functional initiatives.
  • Record of analyzing complex business needs, influencing decisions without direct authority, and delivering secure, scalable, measurable process and technology improvements.
  • Expertise in business-analysis techniques, including elicitation, process modeling, requirements management, data analysis, root-cause analysis, solution evaluation, and benefits measurement.
  • Ability to translate business objectives into functional requirements, user stories, acceptance criteria, process designs, test scenarios, and implementation plans.
  • Strong understanding of cybersecurity, least-privilege access, segregation of duties, auditability, change control, privacy, and financial or regulatory controls applicable to ERP solutions.
  • Strong facilitation, negotiation, critical-thinking, problem-solving, and stakeholder-management capabilities.
  • Excellent written and verbal communication, documentation, and executive-presentation skills.
  • Ability to lead through influence, mentor peers, make sound risk-based recommendations, and manage multiple priorities in a global environment.
  • Strong listening, facilitation, written communication, and presentation skills.

Nice To Haves

  • Deep functional knowledge of JD Edwards EnterpriseOne 9.2 and its supported business processes, with experience in one or more domains such as financial management, manufacturing, order management, procurement, inventory, logistics, or asset lifecycle management.
  • Working knowledge of EnterpriseOne Orchestrator, AIS, REST services, business services, reporting, workflow, automation, integrations, and data-management practices.
  • Experience with JD Edwards complementary solutions, including RF-SMART, IntelliChief, InfoShip, All-Out Security, and ReportsNow.
  • Experience supporting implementations, upgrades, global rollouts, acquisitions, integrations, data migrations, or major process-transformation programs.
  • Relevant certifications such as CBAP, CCBA, PMI-PBA, JD Edwards or Oracle, ITIL, project management, or Agile.

Responsibilities

  • Lead discovery and analysis for complex JD Edwards EnterpriseOne initiatives, enhancements, integrations, and process improvements across finance, distribution, procurement, manufacturing, supply chain, and asset management.
  • Translate business objectives into functional and nonfunctional requirements in partnership with process owners, subject-matter experts, architects, developers, security teams, and vendors.
  • Evaluate current-state processes, data, controls, pain points, and system capabilities; define future-state processes and scalable solution options.
  • Develop business cases, process maps, requirements, user stories, acceptance criteria, decision records, traceability, and other analysis deliverables.
  • Recommend configuration and delivered functionality before customization, balancing business value, user experience, security, compliance, supportability, and total cost of ownership.
  • Provide senior functional guidance for JD Edwards applications, data, integrations, reporting, security roles, batch processing, and adjacent enterprise platforms.
  • Analyze and troubleshoot technical integrations, including interfaces, data flows, endpoints, authentication, error handling, and dependencies across JD Edwards and connected systems.
  • Identify cross-functional dependencies, risks, assumptions, and impacts, and facilitate timely decisions.
  • Lead the business-analysis workstream for implementations, upgrades, acquisitions, divestitures, integrations, global rollouts, and continuous-improvement initiatives.
  • Collaborate with product owners, project managers, and sponsors to define outcomes, scope, priorities, estimates, milestones, dependencies, and delivery approaches.
  • Plan and coordinate functional design reviews, prototyping, testing, defect triage, data validation, cutover readiness, training, communications, and post-implementation support.
  • Create and execute test strategies and scenarios validating end-to-end business processes, integrations, reports, controls, and data quality.
  • Maintain an enhancement and defect backlog, clarify acceptance criteria, and support prioritization based on value, risk, effort, and strategic alignment.
  • Monitor delivered outcomes and service trends, identify root causes and improvement opportunities, and recommend actions to reduce manual work and recurring issues.
  • Ensure solutions and supporting documentation are complete, supportable, auditable, and transitioned effectively to operational teams.
  • Build trusted relationships with business process owners, site leaders, end users, and technology teams across a global organization.
  • Facilitate workshops, interviews, process reviews, design sessions, and decision forums that establish shared understanding and actionable outcomes.
  • Communicate complex business and technical topics through documentation, presentations, demonstrations, and status updates.
  • Assess whether issues originate in process, data, configuration, security, integrations, infrastructure, or usability, and coordinate resolution with appropriate teams.
  • Support organizational change by assessing stakeholder impacts and contributing to communications, training, adoption, and readiness plans.
  • Represent business needs while promoting standardized processes, enterprise architecture, cybersecurity, internal controls, and sustainable platform practices.
  • Serve as a subject-matter expert and mentor to business analysts and project team members.
  • Establish and improve reusable business-analysis methods, templates, quality standards, and knowledge assets.
  • Contribute to product roadmaps and portfolio planning by identifying business capabilities, technology lifecycle needs, emerging requirements, and opportunities for simplification.
  • Evaluate JD Edwards capabilities including EnterpriseOne Orchestrator, workflow, automation, personalization, analytics, reporting, and user-experience enhancements.

Benefits

  • Bonus target of 3%; shift premium may be available depending on the shift associated with the specific job opportunity.
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