Principal Business Analyst
About The Position
TINNO (Tools and Innovation) helps Oracle Fusion Cloud customers and supporting teams understand use of purchased capabilities, identify remaining opportunities, and determine what customers could adopt next. The team is building more predictive insights and recommendations to anticipate customer needs, and also works on pricing guidance. AI is integral to the work: the team uses ChatGPT and Codex to improve analysis and workflows and helps shape how an AI chat agent communicates TINNO insights accurately and usefully. The role investigates subscription and feature adoption data and turns findings into practical guidance for external customers and internal Sales, Customer Success, Finance, and operations teams. The analyst works with subscription data, business processes, SQL Developer, Excel, Oracle Analytics Cloud Data Visualization (OAC DV), PowerPoint, ChatGPT, and Codex. The position combines analytical skill, business judgment, curiosity, communication, and independent and collaborative work.
Requirements
- Strong knowledge of Cloud Subscriptions data, especially for Oracle Fusion Cloud Applications, and its business-process context.
- Understanding of the commercial lifecycle from opportunity, quote, and order through subscription, renewal, expansion, termination, and cancellation.
- Familiarity with ERP, EPM, SCM, CX, and HCM and the business functions they support.
- Strong SQL querying skills using SQL Developer, strong Excel skills, and hands-on experience with OAC DV datasets and analysis.
- Strong comfort using ChatGPT and Codex, with the judgment to validate outputs and the curiosity to explore new applications of AI.
- Ability to articulate and apply business use cases, assess whether comparisons are meaningful, and distinguish evidence from assumptions.
- Clear communication and presentation skills, intellectual curiosity, and the ability to work independently and collaboratively.
Responsibilities
- Investigate subscription and feature adoption data to uncover patterns, understand customer activity, identify opportunities, and support practical recommendations.
- Translate business use cases into analytical questions, test assumptions, and evaluate relevant peer comparisons.
- Query data tables using SQL Developer and OAC, and use Excel, ChatGPT, Codex, and other tools to explore data, validate findings, and evaluate scenarios.
- Create, revise, and blend OAC datasets, using visualizations and calculated measures to support research and scenario analysis.
- Communicate findings through clear written analysis, PowerPoint presentations, and discussions tailored to the audience.
- Partner with business and technical colleagues, independently manage assignments, and document methods, assumptions, and conclusions.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability.
- Life insurance and AD&D.
- Supplemental life insurance for employees, spouses, and children.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Flexible or accrued vacation, depending on employee eligibility and position; accrual rates are described in the posting.
- 11 paid holidays.
- Paid sick leave.
- Paid parental leave.
- Adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal benefits.
- Voluntary auto, homeowner, and pet insurance.
- Competitive benefits supporting flexible medical, life insurance, and retirement options.
- Volunteer programs.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
