Principal Associate, Tech Learning Project Manager

Capital One • Richmond, VA

2d

About The Position

This role will provide learning program management for our Professional Tech Upskilling curriculum. This person will own the learning needs analysis and stakeholder relationships to create the learning roadmap, partner with vendors, internal SMEs and others to deliver learning in a variety of modalities. This role is expected to identify and escalate issues in risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions. In partnership with our engineering team, this role may lean into refining Tech College product roadmap and feature requirements. We're seeking someone who can connect business objectives with learning solutions, translate strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you.

Requirements

• Bachelor’s Degree or Military experience
• At least 5 years experience in project, process or program management
• At least 1 year in communication or change management

Nice To Haves

• Masters / MBA degree
• Strong communication and collaboration skills
• Strong problem solving and influencing skills
• Tech, Product, Learning and/or Program management experience
• Expertise in applying adult learning theories to shape strategy

Responsibilities

• Own the learning needs analysis and stakeholder relationships to create the learning roadmap.
• Partner with vendors, internal SMEs and others to deliver learning in a variety of modalities.
• Identify and escalate issues and risks in their team's delivery.
• Partner with engineering to execute and deliver technical solutions.
• Refine Tech College product roadmap and feature requirements.
• Connect business objectives with learning solutions.
• Translate strategic ideas into impactful, learner-centered experiences.
• Build alignment and drive progress.
• Engage in creative problem solving.
• Create transformational learning.
• Build strong relationships.
• Manage through complexity to deliver business impact.
• Anticipate future learning needs by staying current with design trends.
• Think and solve problems systemically.
• Balance long-term vision with execution rigor.
• Bring structure to ambiguity while managing competing priorities.
• Co-create learning solutions across the business.
• Provide the right learning at the right time to ensure engineers have the skills of today and tomorrow.
• Work on new and different projects while delivering impactful results quickly.
• Cultivate strong stakeholder relationships, acting as a trusted advisor to foster collaboration.
• Use data and insights to drive decisions and continuous improvement.
• Communicate with clarity and influence to senior and technical audiences.
• Partner with key stakeholders to identify strategic opportunities and define new initiatives for business impact.
• Manage work in a dynamic complex environment.
• Communicate effectively, both written and verbally, with the ability to influence stakeholders at all levels.
• Manage ambiguity, lead through change, and deliver in a matrixed environment.
• Demonstrate a high level of initiative, ownership, and a customer-centric mindset.
• Apply adult learning theories to shape strategy.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Principal