Principal Associate, eHR Strategic Operations

Capital One•McLean, VA

About The Position

As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR. General Responsibilities: Executive Governance & Decision Support: Drive the "operating rhythm" of our Enterprise HR leadership team. You will design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making. Strategy Architecture: Support the drafting and evolution of our multi-year HR strategy. You won't just track the roadmap; you’ll help build it, ensuring alignment across the enterprise. Organizational Health & Reporting: Define and own the metrics that matter. You’ll manage reporting on key objectives and org health, providing the data-driven insights our leaders need to pivot or persevere. High-Stakes Communications: Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes. You will bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives. Culture Advocacy: Act as a culture-carrier. You will help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.

Requirements

Bachelor’s Degree or Military experience
At least 3 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
At least 1 year of experience in roadmap alignment, governance structures, and change management
At least 3 years experience working in a matrixed environment

Nice To Haves

Exceptional writing and visual storytelling skills
Highly organized with great attention to detail
At least 6 years of Project Management experience
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills

Responsibilities

Drive the "operating rhythm" of our Enterprise HR leadership team.
Design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
Support the drafting and evolution of our multi-year HR strategy.
Track the roadmap and help build it, ensuring alignment across the enterprise.
Define and own the metrics that matter.
Manage reporting on key objectives and org health, providing data-driven insights.
Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes.
Bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives.
Act as a culture-carrier.
Help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.