Prime Client Services Associate

BitGo • Palo Alto, NY

3d

About The Position

The BitGo Prime team is a dynamic, high performing group that provides critical operational service to our institutional trading, lending, and borrowing clients in partnership with our Trust custody and compliance entity; global account managers and salespeople; and finance and accounting. Our extended unit consists of a diverse group of trading, lending, and KYC/AML professionals with extensive backgrounds in traditional and crypto-finance, including front, middle, and back office. The Prime Client Services Associate will be responsible for managing business operations for BitGo Prime’s digital asset trading and financing services.

Requirements

• Passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.
• Incredible attention to detail and organizational skills.
• Able to effectively interact with others in a pleasant, professional manner.
• Strong analytical skills and ability to understand assets flows and procedures.
• Must have previous middle or back-office experience in a financial services.
• Hands-on Excel or Google Sheets experience.

Nice To Haves

• Trading, stock loan, FX experience is a plus.
• Experience managing and interacting with clients is a plus.
• Comfortably manage competing priorities in a fast-moving, dynamic start-up environment.
• Macro programming exposure is a plus.
• Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus.
• Bachelor's degree from an accredited university, or equivalent experience.

Responsibilities

• Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
• Collaborate with Prime’s business team to maintain optimal funding across various trading venues.
• First line of support for trading or financing operations related enquiries.
• Lead process improvements, identify gaps, recommend improvements and automation.
• Support testing efforts for all enhancements of proprietary systems.
• Produce daily, weekly and monthly reporting for internal and external stakeholders.
• Assist the Sales and Client Services team with on-boarding new counterparties.
• Identifying operational risks, introduce operational controls and document policies & procedures.
• Collaborate closely with the product/engineering team to improve our products and services.
• Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers.
• Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry.

Benefits

• Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution.
• Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication.
• We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
• Cryptocurrencies are the most disruptive change the financial services industry has seen in years.
• Join us and you’ll be able to look back and say you were part of the team that transformed investing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree