Prime Client Services Associate

BitGo•New York, NY

About The Position

The BitGo Prime team is a dynamic, high performing group that provides critical operational service to our institutional trading, lending, and borrowing clients in partnership with our Trust custody and compliance entity; global account managers and salespeople; and finance and accounting. Our extended unit consists of a diverse group of trading, lending, and KYC/AML professionals with extensive backgrounds in traditional and crypto-finance, including front, middle, and back office. The Prime Client Services Associate will be responsible for managing business operations for BitGo Prime’s digital asset trading and financing services.

Requirements

  • Incredible attention to detail and organizational skills
  • Able to effectively interact with others in a pleasant, professional manner
  • Strong analytical skills and ability to understand assets flows and procedures
  • Must have previous middle or back-office experience in a financial services
  • Hands-on Excel or Google Sheets experience
  • Bachelor's degree from an accredited university, or equivalent experience

Nice To Haves

  • Trading, stock loan, FX experience is a plus.
  • Experience managing and interacting with clients is a plus
  • macro programming exposure is a plus
  • Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus

Responsibilities

  • Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
  • Collaborate with Prime’s business team to maintain optimal funding across various trading venues
  • First line of support for trading or financing operations related enquiries
  • Lead process improvements, identify gaps, recommend improvements and automation
  • Support testing efforts for all enhancements of proprietary systems
  • Produce daily, weekly and monthly reporting for internal and external stakeholders
  • Assist the Sales and Client Services team with on-boarding new counterparties
  • Identifying operational risks, introduce operational controls and document policies & procedures
  • Collaborate closely with the product/engineering team to improve our products and services
  • Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers
  • Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry

Benefits

  • Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
  • Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
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