Atlas Supervisor

Atlas Medical•Mesa, AZ

2d•Onsite

About The Position

Atlas Medical is seeking a compassionate and dynamic Primary Care Supervisor to support its team and oversee operations. The role focuses on maintaining and growing relationships with referral sources and customers—including hospitals, physician offices, case managers, discharge planners, long-term care facilities, and home health agencies—with an emphasis on account retention, service quality, and revenue growth within assigned territories. The position is full-time, based at the Mesa, Arizona location, and follows a Monday–Friday, 8 a.m.–5 p.m. schedule. Compensation is $26–$28 per hour, depending on experience. The supervisor oversees Atlas departments and employees, supports staff development and accountability, learns and covers departmental workflows as needed, identifies operational process gaps, and manages the Chronic Care Management (CCM) program. The role also monitors facility communications, coordinates closely with the Atlas Practice Manager, and responds professionally to concerns from patients and facilities. Atlas Medical describes its work as focused on enriching lives through compassionate, person-centered care for patients and their families. Its services include Mobile Primary Care, Home Health, Palliative Care, Hospice, Outpatient Therapy, DME, and Medical Transport. The organization states that it offers onboarding, training, and growth opportunities and is committed to an inclusive, discrimination-free workplace.

Requirements

3–5+ years in a management or supervisor role, preferably in a large group setting.
Strong leadership and communication skills.
Conflict-resolution skills.
High attention to detail and accountability.
Ability to multitask and learn multiple workflows.
Valid driver's license, clean driving record, and reliable automobile.
Proof of current automobile insurance.
Clear negative TB test.

Responsibilities

Supervise all Atlas departments and employees.
Conduct regular one-on-one meetings with team members.
Review outcomes with the Atlas Practice Manager.
Hold team members accountable for workflows and deadlines.
Learn all department roles and workflows.
Provide coverage during employee absences.
Identify process gaps and support improvements.
Manage the Chronic Care Management (CCM) program.
Create and maintain care plans.
Meet regularly with Sue regarding CCM programs.
Monitor facility team threads and ensure timely responses.
Collaborate closely with the Atlas Practice Manager.
Handle calls from upset patients or facilities professionally.
Maintain and grow relationships with referral sources and customers, supporting account retention, service quality, and revenue growth within assigned territories.