Primary Care Referral Coordinator

Benton County•Corvallis, OR

21h

About The Position

Benton County is hiring a Primary Care Referral Coordinator for Community Health Centers of Benton and Linn Counties (CHC). The coordinator receives and processes internal referrals from the care team to outside providers and specialists. The work involves understanding the documented medical need and the provider’s requested action, coordinating with patient requests and insurance companies, communicating with patients, and consistently documenting work in the electronic health record. CHC is a Federally Qualified Health Center established in 2004 and serves more than 9,000 patients across five clinics in Corvallis, Monroe, Lebanon, and Sweet Home. It provides physical, behavioral, and dental care, as well as treatment for substance use disorders. The organization uses a medical-home model focused on prevention, disease management, and improving health outcomes. The position is FLSA non-exempt and represented by AFSCME. It requires driving and may require use of a personal vehicle. Hiring is contingent on a background check, and the employee must have a valid Oregon driver’s license or be able to obtain one upon hire. The recruitment may be used to fill multiple vacancies.

Requirements

High school diploma or GED, and four years of administrative experience, including office support, reception, clerical functions, or related experience; an equivalent combination of education and experience may be accepted, with at least six months of actual work experience required for equivalency.
Successful completion of a background check.
Valid Oregon driver’s license or ability to obtain one upon hire.
Ability to drive; use of a personal vehicle may be required.
Strong customer service focus.
Self-motivated and organized, with the ability to manage competing priorities.
Effective verbal and written communication skills, including in writing, on the phone, and in person.
Teamwork orientation.
Resourcefulness and problem-solving focus.
Ability to follow through on tasks and attention to detail.

Responsibilities

Receive and process internal referrals from the care team to outside providers and specialists.
Review and understand the medical need documented and the action requested by the provider.
Work with patient requests and insurance companies in processing referrals.
Send communications to patients.
Clearly and consistently document work in the electronic health record.

Benefits

11 paid holidays and 2 floating holidays.
Vacation accrual of 8 hours per month, increasing with years of service, and sick leave.
Medical, dental, and vision coverage with no employee premium; eligible family members can be covered without additional premium.
County contribution of up to $1,900 per year to a Health Savings or Reimbursement account; Health Savings Account funds roll over from year to year.
Dependents covered up to age 26.
After six months of employment, a County retirement contribution of 6% of salary toward Oregon PERS and a 1.5% salary contribution to a deferred compensation 457b plan.
Employer-paid AD&D coverage of $100,000, life insurance coverage of $50,000, and long-term disability coverage.
Supplemental insurance plans available at reasonable rates.
Wellness program with onsite and virtual seminars, wellness challenges, activities, monetary incentives, and prizes.
Eligible for up to two salary raises within the first year, subject to stated conditions and the salary range maximum.