Primary Care Medical Director (Hiring Bonus up to $25,000 for qualified external applicants!)

Central City Concern • Portland, OR

2d • $147,000 - $359,000 • Onsite

About The Position

Central City Concern is seeking a Medical Director of Primary Care at its Blackburn Clinic in Portland, Oregon. The role partners closely with the Chief Medical Officer and leads clinical teams serving underserved and vulnerable populations at Blackburn and RCP Clinics, with provider oversight also described at Blackburn and Evergreen Clinics. The director champions patient-centered care, ethical standards, continuous improvement, and integrated healthcare that addresses medical and social determinants of health.

The position combines direct patient care (0.4–0.6 of the workweek) with clinical leadership, provider management and supervision, quality and safety oversight, and medical education. The director develops and implements clinical standards, policies, protocols, and programs; supports provider development and performance; oversees staffing, recruitment, credentialing, and privileging; and monitors clinical and operational performance. The role also contributes to budgeting, leadership meetings, professional and academic partnerships, and compliance with privacy and security requirements.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is listed as $239,000–$359,000 annually for MD/DO candidates and $147,000–$220,000 annually for PA/NP candidates. A hiring bonus of up to $25,000 is available to qualified external applicants. Final compensation depends on relevant experience, education, credentials, and internal equity.

Requirements

• At least four years of experience providing care as a medical provider to underserved individuals in a community clinic setting.
• At least two years of experience in an established leadership capacity within a healthcare setting.
• Full prescriptive powers in Oregon and a DEA number.
• Current BLS certification, or ability to obtain it within one month if not current.
• Must meet CCC privileging requirements as required by FTCA.
• Ability to comply with the agency’s drug-free workplace policy.
• Ability to pass a pre-employment drug screen, TB test, and background check, including DHS Background Check Unit clearance.
• Ability to adhere to agency nondiscrimination policies and interact respectfully with coworkers and clients across diverse ethnic, religious, cultural, lifestyle, and sexual-orientation backgrounds.
• For MD/DO candidates: Board eligibility or certification in a primary-care specialty relevant to the organization’s services, and an Oregon physician license.
• For PA/NP candidates: Graduation from an accredited Nurse Practitioner Program, appropriate scope of training, unrestricted Oregon licensure or eligibility for licensure, and appropriate board certification.
• Knowledge, education, training, skills, and experience in a multidisciplinary approach to physical and mental health and substance use disorders in primary care.
• Knowledge, training, skills, and experience providing and supervising services in a highly diverse work environment serving a highly diverse and mostly homeless population.
• Demonstrated leadership ability to build effective teams, communicate a vision, and manage change.
• Demonstrated ability and accomplishments in continuous quality improvement and practice innovation.
• Excellent communication with patients and staff, including diplomacy, tact, and an effective bedside manner.
• Demonstrated ability to supervise health providers effectively.
• Ability to manage time, meet deadlines, and maintain accurate and appropriate records and documentation.
• Ability to display a nonjudgmental attitude.
• Sufficient manual dexterity and physical ability to perform assigned tasks, including bending, stooping, kneeling, squatting, twisting, reaching, pulling, and lifting heavy objects.
• Ability to climb stairs several times a day.
• Excellent problem-solving and conflict-resolution skills.
• Knowledge of de-escalation methods or willingness to be trained in them.

Nice To Haves

• Experience with primary-care-based Hepatitis C treatment, or willingness to develop the skills.

Responsibilities

• Provide 0.4–0.6 of direct patient care per week in a team setting.
• Serve as clinical leader for licensed medical providers and other clinical staff, offering consultation, teaching, and exemplary clinical practice.
• Manage and supervise primary care providers at Blackburn and Evergreen Clinics across professional and clinical domains, in partnership with operational managers.
• Provide medical direction and clinical supervision in accordance with state regulations and standards of practice.
• Ensure providers receive staff development, in-service training, performance reviews, mentoring, and coaching.
• Develop and teach standard work for medical practice based on best practices, continuous improvement, and applicable rules and standards.
• Oversee provider credentialing and privileging through an interdisciplinary process.
• Ensure adequate primary care staffing, including staffing guidelines, on-call and after-hours coverage, PTO/CME approvals, timesheets, and call-outs.
• Oversee recruitment, evaluation, and retention of licensed medical providers.
• Collaborate with the Chief Medical Officer to develop comprehensive provider job descriptions.
• Develop medical practice guidelines, policies, and protocols.
• Ensure appropriate patient evaluation, diagnosis, treatment, and medical-record documentation.
• Select and oversee implementation of evidence-based practices and clinical standards.
• Monitor and support improvement in clinic and provider clinical performance, utilization, and financial metrics.
• Lead clinical safety monitoring and review and promote a just culture.
• Respond timely and adequately to patient grievances concerning medical care in supervised programs.
• Provide clinical leadership on the Blackburn Controlled Substance Review Committee.
• Adhere to privacy and security requirements, including HIPAA and 42 CFR Part 2, and promptly report breaches of protected health or personal identification information.
• Oversee development and implementation of provider medical education, including monthly education sessions and in-services.
• Support the Chief Medical Officer in the design and direction of the Social Medicine Curriculum with OHSU.
• Communicate essential information to providers, including through a weekly newsletter.
• Participate in budget development and financial performance monitoring for supervised programs.
• Attend weekly Blackburn Clinic Leadership and Primary Care Leadership Team meetings and monthly CCC Operational Leadership Team meetings.
• Connect with professional and academic communities and with accrediting and monitoring bodies relevant to primary care and community health.
• Complete mandatory CCC trainings, approve timecards, and perform other assigned duties.

Benefits

• Generous paid time off starting at four weeks of accrual per year, with accrual increasing with longevity.
• 403(b) retirement savings plan with an employer match of 4.25% in the first year, 6% in the second year, and 8% in the third year.
• 11 recognized holidays and 2 personal holidays, dependent on work schedule.
• Medical, vision, and dental insurance coverage.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.
• Hiring bonus up to $25,000 for qualified external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed