Primary Care Medical Director (Hiring Bonus up to $25,000 for qualified external applicants!)

Central City Concern • Portland, OR

3d • Onsite

About The Position

Central City Concern is seeking a Medical Director of Primary Care to provide clinical leadership at Blackburn and RCP Clinics, serving vulnerable and underserved communities in Portland. The role partners closely with the Chief Medical Officer and clinic operational managers to support clinical excellence, patient-centered care, high ethical standards, continuous improvement, and integrated healthcare addressing medical and social determinants of health.

The Medical Director provides 0.4–0.6 of direct patient care per week and leads Licensed Medical Providers and other clinical staff at assigned locations. The position supervises primary care providers in professional and clinical domains, supports staffing and workforce development, oversees quality and safety, develops clinical policies and education, and participates in operational and financial oversight. Provider qualifications differ by discipline: MD/DO candidates must be board eligible or certified in a relevant primary care specialty, while PA/NP candidates must meet the stated training, licensure, and board certification requirements.

The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., at Blackburn Primary Care Clinic in Portland, Oregon. Annual compensation is listed as $239,000–$359,000 for MD/DO candidates and $147,000–$220,000 for PA/NP candidates. Final compensation depends on relevant experience, education, credentials, and internal equity. A hiring bonus of up to $25,000 is available to qualified external applicants.

Requirements

• At least four years of experience providing care as a medical provider for underserved individuals in a community clinic setting.
• At least two years of experience in an established leadership capacity within a healthcare setting.
• Full prescriptive powers in Oregon and a DEA number.
• Current BLS certification, or ability to obtain it within one month if not current.
• Meet CCC privileging requirements as required by FTCA.
• MD/DO candidates: board eligibility or certification in a primary care specialty relevant to the scope of services and a license to practice as a physician in Oregon.
• PA/NP candidates: graduation from an accredited Nurse Practitioner Program with appropriate scope of training and unrestricted Oregon licensure to practice medicine, or eligibility for such licensure; appropriate board certification.
• Ability to comply with the agency’s drug-free workplace policy; post-offer and pre-employment drug screens are required.
• Ability to pass a TB test and background check, including clearance by the DHS Background Check Unit.
• Adhere to agency non-discrimination policies and interact respectfully with coworkers and clients across diverse ethnic, religious, cultural, lifestyle, and sexual orientation backgrounds.
• Knowledge, education, training, skills, and experience in a multidisciplinary approach to physical and mental health and substance use disorders in primary care.
• Knowledge, training, skills, and experience providing and supervising services in a highly diverse work environment serving a highly diverse and mostly homeless population.
• Demonstrated leadership ability to build effective teams, communicate a vision, and manage change.
• Demonstrated ability and accomplishment in continuous quality improvement and practice innovation.
• Excellent communication skills with patients and staff, including diplomacy, tact, and effective bedside manner.
• Demonstrated ability to supervise health providers effectively.
• Ability to manage time and meet deadlines and maintain accurate and appropriate records and documentation.
• Ability to maintain a nonjudgmental attitude.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Excellent problem-solving and conflict-resolution skills.
• Knowledge of de-escalation methods or willingness to be trained in them.
• Ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects, and climb stairs several times a day.

Nice To Haves

• Experience with primary-care-based Hepatitis C treatment, or willingness to develop these skills.

Responsibilities

• Provide 0.4–0.6 of direct patient care per week in a team setting.
• Serve as clinical leader for Licensed Medical Providers and other clinical staff, providing consultation, clinical teaching, and exemplary practice modeling.
• Manage and supervise primary care providers at Blackburn and Evergreen Clinics in professional and clinical domains, excluding behavioral health team providers, in partnership with operational managers.
• Provide medical direction and clinical supervision in accordance with state regulations and standards of practice.
• Ensure providers receive appropriate staff development, in-service training, and performance reviews.
• Develop and teach standard work based on best practices, continuous learning and improvement, and applicable rules and standards.
• Ensure appropriate credentialing and privileging of providers through an interdisciplinary process.
• Meet regularly with providers to observe, mentor, and coach them, fostering accountability, improvement, and staff wellness.
• Ensure adequate primary care staffing in coordination with Clinic Managers and provider schedulers, including staffing guidelines, on-call and after-hours coverage, PTO/CME approvals, timesheets, and call-outs.
• Oversee recruitment, evaluation, and retention of Licensed Medical Providers.
• Collaborate with the Chief Medical Officer to develop comprehensive provider job descriptions that support therapeutic and program development and use of medical expertise.
• Develop medical practice guidelines, policies, and protocols.
• Ensure patients receive appropriate evaluation, diagnosis, and treatment, and that care is documented appropriately in medical records.
• Select and oversee implementation of evidence-based practices and best-practice clinical standards.
• Monitor and support improvement of clinic-site and provider clinical performance, utilization, and financial metrics with primary care leadership.
• Lead clinical safety monitoring and review and promote a just culture.
• Respond in a timely and adequate manner to patient grievances related to medical care at supervised programs.
• Provide clinical leadership on the Blackburn Controlled Substance Review Committee.
• Comply with state and federal privacy requirements, including HIPAA and 42 CFR Part 2, and CCC confidentiality, privacy, and security policies; promptly report breaches of protected health or personal identification information.
• Collaborate with medical leadership to oversee provider education curriculum, monthly education sessions, and in-services.
• Support the Chief Medical Officer in the design and direction of the Social Medicine Curriculum with OHSU.
• Communicate essential information to Licensed Medical Providers, including through a weekly newsletter.
• Participate in budget development and financial performance monitoring for supervised programs.
• Attend weekly Blackburn Clinic Leadership and Primary Care Leadership Team meetings and monthly CCC Operational Leadership Team meetings.
• Maintain links with professional and academic communities and with accrediting and monitoring bodies relevant to primary care and community health practice.
• Attend mandatory CCC trainings and approve timecards.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and voluntary insurance plans.
• Employer retirement contributions through a 403(b) plan: 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
• 11 recognized holidays and 2 personal holidays, dependent on work schedule.
• Employer-paid life insurance, short-term disability insurance, and long-term disability insurance.
• Sabbatical program with extended time off at years 7, 14, and 21.
• Hiring bonus up to $25,000 for qualified external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed