Pricing Operations Specialist

West Coast Self Storage Group LLC•Everett, WA

16h•$28 - $32•Onsite

About The Position

The Pricing Operations Specialist supports West Coast Self-Storage’s revenue management operations by executing pricing programs, rent increases, promotions, reporting, market research, and data management activities. The role helps ensure pricing strategies are implemented accurately across the portfolio while providing operational support to field teams and internal stakeholders. It collaborates with Operations, Marketing, Pricing, leadership, vendors, and field teams, and contributes to process improvement and special projects. The position is full-time, non-exempt, and 100% onsite in Everett, Washington.

Requirements

At least 1 year of experience in operations, analytics, revenue management, pricing, marketing, finance, or a related business function.
Experience supporting cross-functional teams and managing recurring operational processes.
Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint.
Strong analytical and problem-solving skills.
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work independently while collaborating with internal stakeholders.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to occasionally lift and carry items weighing up to 20 pounds.
Ability to travel occasionally to company locations, training sessions, or meetings.

Nice To Haves

Experience in pricing, revenue management, finance, analytics, or business operations.
Self-storage, real estate, property management, or related industry experience.
Experience with business intelligence tools, dashboards, and reporting platforms.
Experience managing promotions, pricing programs, or revenue-related initiatives.
Familiarity with revenue management software and pricing systems.
Bachelor's degree in Business, Finance, Economics, Analytics, or a related field; equivalent education and relevant work experience will be considered.

Responsibilities

Support day-to-day execution of pricing, rent increase, and revenue management initiatives across the portfolio.
Implement and maintain pricing changes according to established strategies and processes.
Support planning, preparation, quality control, and execution of rent increase programs.
Validate and maintain pricing-related data across systems and reports.
Assist with rollout of revenue management tools, processes, and initiatives.
Prepare and distribute recurring pricing, occupancy, revenue, and portfolio performance reports.
Identify trends, inconsistencies, and operational improvement opportunities through reporting and analysis.
Coordinate implementation and maintenance of promotional programs across the portfolio.
Ensure promotional offers, pricing, eligibility requirements, and expiration dates are communicated and executed accurately.
Partner with Pricing, Operations, Marketing, and field teams on promotional initiatives.
Monitor promotional performance and maintain related reporting and documentation.
Provide recommendations for process improvements and promotional effectiveness.
Ensure pricing, promotions, and availability information is accurate on websites, Google listings, third-party aggregators, and other customer-facing platforms.
Conduct routine audits to identify and correct pricing, promotional, and data discrepancies.
Coordinate with Marketing, vendors, and internal teams to implement pricing and promotional updates on time.
Maintain data integrity across revenue management systems and reporting tools.
Support continuous improvement efforts to increase operational efficiency and reduce errors.
Conduct competitive rate surveys and evaluate market pricing, promotions, and product offerings.
Monitor competitor activity and changes in local market conditions.
Maintain knowledge of store performance, unit mix, product offerings, and market positioning.
Prepare market research and competitive reporting to support revenue management initiatives.
Answer field-team questions related to pricing programs, rent increases, and promotions.
Assist in developing training materials and resources related to revenue management processes.
Collaborate with Operations, Marketing, and leadership teams to support pricing and revenue initiatives.
Participate in special projects and process improvement initiatives.
Perform other duties as assigned.