Pricing Exception and Controls Lead Analyst
About The Position
The Pricing Exception and Controls Lead Analyst is a senior-level position on the Pricing team for Consumer and Small Business within US Retail Bank and Citigold. The team provides market intelligence, pricing strategy, and analytics for Consumer and Small Business deposit products, including Checking, Savings, Money Market, and Certificate of Deposit accounts. It uses a disciplined, analytical decision-making process focused on profit and market-share growth. The role manages pricing exception processes and pricing controls, including governance for rates and fees, and develops product and pricing strategies in coordination with Product Management, Finance, and Treasury. The analyst supports pricing strategy delivery, day-to-day pricing management, deposit growth, revenue performance, and business-plan execution while assessing risk and maintaining compliance with applicable policies, laws, and regulations.
Requirements
- At least 5 years of experience with financial services products or pricing, business controls, operational risk, and/or internal audit.
- Strong verbal and written communication and presentation skills.
- Ability to work in a fast-paced, dynamic environment while managing multiple projects.
- Understanding of key deposit revenue and expense drivers and financial planning basics.
- Advanced Excel, PowerPoint, and Visual Basic skills.
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
- Demonstrated analytical skills.
- Demonstrated problem-solving and decision-making skills.
- Bachelor’s degree or university degree.
Nice To Haves
- Strategic and tactical abilities and knowledge of deposit laws and regulations.
- A degree in a quantitative field such as finance, economics, or business.
- Experience with SAS, SQL, Tableau, or Python.
- Master’s degree.
Responsibilities
- Develop, maintain, and improve control reporting and activities within the Pricing team.
- Support current and future pricing strategies and coordinate with internal partners to deliver the controls required to launch them.
- Manage day-to-day approvals and processes for pricing exceptions.
- Assist with developing and analyzing strategic product and pricing roadmaps, enhancements, and development to drive deposit growth and revenue.
- Analyze competitive industry landscapes to identify pricing trends, threats, and opportunities.
- Participate in day-to-day pricing management for core products.
- Execute pricing that supports client value propositions, positioning, segmentation, and competitive differentiation.
- Provide informal guidance or on-the-job training to new team members.
- Contribute to deposit targets and revenue performance, and identify and execute opportunities to deliver the business plan.
- Assess risk in business decisions, promote compliance with applicable laws, rules, regulations, and policy, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
Benefits
- Medical, dental, and vision coverage.
- 401(k).
- Life, accident, and disability insurance.
- Wellness programs.
- Paid time off, including vacation and sick leave.
- Paid holidays.
- Eligible employees may receive discretionary and formulaic incentive and retention awards.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
