Prevailing Wage Concierge - The Maverick
About The Position
The Prevailing Wage Concierge organizes, coordinates, and implements resident services and programs, and serves as an information source for residents seeking local market resources. The role supports prospects, residents, and the community team by providing front-office assistance, coordinating property services and schedules, managing package notifications, and helping plan resident activities. The hourly pay range is $21.00–$23.00. Additional compensation may depend on business requirements, prior experience, current skills, and geographic location. For onsite property positions, the role may be eligible for bonus programs. Compensation and benefits for union and prevailing-wage roles may vary based on collective bargaining agreements and local governing authority.
Responsibilities
- Greet prospects and residents entering the office or leasing area and ensure visitors are comfortable while waiting to speak with a team member.
- Answer phone calls and route them to the appropriate team member; assist with completed service request callbacks as needed.
- Maintain the guest suite schedule, ensuring proper payment and cleanliness before guest arrivals.
- Manage and coordinate loading dock and/or elevator schedules for move-ins and move-outs.
- Ensure clubhouse amenities are ready for tours before the leasing office opens each morning.
- Document package delivery arrival information and notify residents of deliveries within 24 hours.
- Maintain tracking logs for equipment rentals, dry-cleaning services, and other community-provided services.
- Assist the community team with scheduling, planning, and organizing resident activities and programs.
- Maintain detailed information about local restaurants, shops, delivery services, and other resources of interest to residents.
- Maintain relationships and contacts with concierge vendors.
Benefits
- Competitive medical, dental, vision, disability, and life insurance benefits
- Low-cost or free basic employee-only medical coverage
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
- Birthday off after one year of service
- Additional vacation accrued with tenure
- Onsite housing discount at Greystar-managed communities, subject to discount and unit availability
- Paid six-week sabbatical after 10 years of service and every five years thereafter
- 401(k) with company match up to 6% of pay after six months of service
- Paid parental leave
- Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy
- Employee Assistance Program
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program and benefits
- Potential bonus programs for onsite property positions
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
