Presales Technical Consultant

HP•TW2IL - Teleworker/Offsite-USA-IL, IL

About The Position

The Technical Consultant engages with customers to understand their business needs, design tailored IT solutions, and present those solutions as a trusted advisor. The role uses technical expertise to remove barriers in the selling process, articulate the value of HP products and services, and support the sales team and customers throughout the engagement. The consultant is responsible for technical solution development, pre-sales support, and helping ensure successful adoption and integration of HP solutions. The position combines customer-facing technical consulting with sales collaboration. It includes leading demonstrations and presentations, evaluating solution feasibility, developing technical proposals, supporting proof-of-concepts and pilots, and advising on product positioning. The consultant also keeps current with industry trends, emerging technologies, and competitors, including adopting AI and other digital tools to improve sales performance, customer engagement, productivity, and decision-making. This is a full-time sales position. The listed shift is “No shift premium (United States of America),” travel is 25%, and relocation is available. HP states that the role description may be amended and that additional duties may be added.

Requirements

Proven experience in technical solution development and pre-sales support.
Experience in IT infrastructure, networking, cloud computing, and cybersecurity.
Ability to communicate technical concepts to technical and non-technical stakeholders.
Strong understanding of market trends and ability to turn insights into business opportunities.
Expertise in HP IT strategy, managed solutions, digital services, and professional services.
Deep understanding of IT infrastructure, networking, cloud computing, and cybersecurity principles.
Proficiency in solution selling, technical presentations, and product demonstrations.
Excellent communication and presentation skills, including explaining complex technical concepts in simple terms.
Strong analytical and organizational skills for technical solution development and opportunity qualification.
Ability to build relationships with internal and external stakeholders.
Familiarity with CRM systems and sales analytics tools.
Market awareness and ability to stay current on industry trends and competitor offerings.
Curiosity and confidence in adopting emerging tools and technologies, especially AI, and ability to learn, adapt, and apply digital solutions in daily workflows.
Bachelor’s degree is preferred but not required.

Nice To Haves

Bachelor’s degree (preferred but not required).

Responsibilities

Engage with customers to understand business requirements and design tailored IT solutions aligned with technical capabilities and business objectives.
Lead product demonstrations, answer client questions, and highlight product features to increase client confidence and buy-in.
Conduct technical evaluations, validate solution feasibility, identify risks, and recommend mitigation strategies.
Develop technical documentation, specifications, and pricing models for proposals.
Educate clients on technical aspects of solutions and their integration with existing infrastructure.
Conduct proof-of-concepts or pilot projects to demonstrate solution value in real-world environments.
Build ongoing relationships with prospective clients and address technical questions and concerns throughout the sales cycle.
Provide the sales team with training and support on the technical aspects of products and solutions.
Perform competitive analysis and advise the sales team on effective product positioning.
Collaborate with sales team members to uncover opportunities and build relationships with technical decision-makers.
Lead meetings and presentations to understand client IT infrastructure, challenges, and goals.
Qualify potential opportunities and develop customized technical solutions.
Support the sales team in creating and delivering presentations and demonstrations.
Respond promptly and accurately to customer technical inquiries and concerns.
Work with internal teams to align proposed solutions with customer needs.
Provide hands-on technical assistance during proof-of-concepts and evaluations.
Stay updated on industry trends, emerging technologies, and competitor offerings.
Apply emerging tools and technologies, especially AI, to enhance sales performance, customer engagement, productivity, and customer interactions.