Presales Systems Engineer (HPE Networking) - CCA

TD SYNNEX•Miramar, FL
•Remote

About The Position

The Presales Systems Engineer supports TD SYNNEX’s Caribbean and Central America (CCA) organization by providing presales technical guidance, solution design, partner enablement, and consulting for HPE Aruba Networking and Juniper solutions. Working with Vendor Management, Business Development Managers, sales teams, and channel partners, the role drives growth through technical leadership, solution design, demonstrations, Proofs of Concept and Proofs of Value, training, and opportunity support. The position is intended for a customer-facing networking professional who can translate business needs into effective technical solutions. Candidates based in Guatemala, El Salvador, or Honduras are welcome to apply. The role is performed in a remote professional work environment. Occasional travel within Central America and the Caribbean may be required based on business needs. Flexibility to support customers and business needs outside standard working hours, and occasional on-call availability for customer engagements and critical business needs, may also be required. TD SYNNEX offers country-tailored elective benefits, leadership and professional development programs and courses, well-being resources through seminars, events, and its Life Empowerment Assistance Program, inclusive communities and development opportunities, an onboarding program, and opportunities to participate in volunteering and environmental and social initiatives. The company states that it is an equal opportunity employer.

Requirements

  • Associate or bachelor’s degree in Systems Engineering, Computer Science, Telecommunications, IT, or a related field.
  • Three to five years of experience in presales, systems engineering, networking, or a related technical role.
  • Experience with enterprise network design, switching, routing, WLAN, security fundamentals, discovery, solution sizing, and BOM creation.
  • Knowledge of HPE Aruba Networking and Juniper solutions, including architecture, demonstrations, PoCs, and technical documentation.
  • Experience with channel partners, distributors, resellers, or technology vendors.
  • Clear communication and presentation skills for technical and business audiences.
  • Customer-focused problem-solving, troubleshooting, and stakeholder management skills.
  • Ability to prioritize multiple opportunities, collaborate effectively, and work independently.
  • English and Spanish proficiency at B2 level or higher.

Nice To Haves

  • Cisco CCNP certification.

Responsibilities

  • Provide presales technical support for HPE Aruba Networking and Juniper opportunities.
  • Apply hands-on expertise across HPE Aruba Networking and Juniper solutions.
  • Help partners and sales teams design and size solutions, validate architectures, and create bills of materials (BOMs).
  • Deliver product demonstrations, Proofs of Concept (PoCs), and Proofs of Value (PoVs).
  • Lead customer presentations, workshops, and technical discovery sessions.
  • Provide technical enablement for partners, resellers, and internal teams.
  • Create technical documentation, reference architectures, and best-practice guidance.
  • Participate in vendor initiatives, certifications, webinars, and training programs.
  • Partner with Vendor Management and Business Development to build pipeline and help close opportunities.
  • Recommend technical solutions aligned with customers’ business and technology needs.
  • Help achieve vendor KPIs for enablement, demonstrations, certifications, and technical engagements.

Benefits

  • Country-tailored elective benefits.
  • Formal leadership and professional development programs and on-demand courses.
  • Well-being resources, including seminars, events, and the global Life Empowerment Assistance Program.
  • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
  • Onboarding program that connects new coworkers within their first 30 days.
  • Opportunities to participate in peer-led inclusive communities, business resource groups, local volunteering events, and environmental and social initiatives.
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