PreSales Solutions Engineer (LATAM)

Incode is a leading provider of identity solutions that is revolutionizing the way people authenticate and verify their identities online. They are seeking entrepreneurial individuals and leaders to join their rapidly scaling global team. The role of Presales Solutions Engineer is a crucial bridge between sales and customer success, responsible for driving new customer acquisition and achieving revenue targets. The ideal candidate will have strong technical expertise, excellent interpersonal skills, and the ability to understand and propose the best Incode solutions for customers' business needs.

• Drive new customer acquisition and achieve revenue target by providing technical expertise during the sales process
• Provide technical discovery, qualification, and solution requirement gathering
• Take a consultant approach to understand business and technical customer challenges to propose the best Incode solutions for their business
• Prepare and present demos of the different Incode solutions
• Take ownership of technical and functional presentations
• Have infrastructure/architecture discussions with prospects and customers
• Take ownership of the different types of POCs delivered during the sales cycle and collaborate with Customer Success Group for the next steps
• Help the AE in the presentation of Proposals for the customer
• Develop and contribute to internal and external knowledge bases
• Be a champion for Incode's customers and hold our teams to a high standard of customer service

BS degree in Computer Science or in related field

Minimum 5-years’ in a technical pre-sales role experience (Solution Engineer, Technical Presales, Technical Architect) ideally in an enterprise SaaS environment

Excellent written and verbal communication skills, problem solving skills, customer service and interpersonal skills

Experience in integration and implementation of web-based platforms and mobile apps

Understanding of APIs, SDKs, microservices, and cloud computing technology

Familiarity with AWS and Docker is a plus

• Meaningful Equity
• Flexible Working Hours & Workplace
• Open Vacation Policy
• Wellness Program
• International Travel Opportunities
• Additional benefit package according to location (401k, medical insurance, etc.)