Presales Solutions Architect - Dell

SHI International Corp. • US - TX - Home Office, TX

3d • $180,000 - $250,000 • Remote

About The Position

The Dell Solutions Architect works with SHI account teams, regional Solutions Engineers, Dell Technologies field teams, and customers to assess complex infrastructure requirements and develop defensible, outcome-aligned architectures. This customer-facing technical pursuit and architecture role extends regional field Solutions Engineers, leads strategic and transformational opportunities, and turns customer engagements into reusable technical intellectual property for SHI.

The role leads technical discovery, whiteboarding, solution design, competitive differentiation, validation, and executive-level technical communication across Dell infrastructure domains. It designs and presents Dell-based solutions spanning compute and AI, storage, private cloud and hyperconverged infrastructure, data protection and cyber resilience, and data center networking. The position is remote, with a home office setup determined by SHI management, and requires travel to SHI, Dell Technologies, partner, and customer meetings and events as business needs require.

Requirements

• Advanced experience leading complex data center architecture and pre-sales technical engagements.
• Advanced knowledge in at least one Dell Technologies domain, with working knowledge across adjacent areas including Compute + AI, Storage, Private Cloud + HCI, Data Protection, and Networking.
• Expertise architecting, sizing, integrating, and positioning Dell Technologies infrastructure in complex, multi-vendor customer environments.
• Ability to lead technical discovery and translate business and application requirements into architecture, configuration guidance, migration considerations, and validation plans.
• Strong experience with PowerEdge and accelerator-based infrastructure supporting virtualization, private cloud, modern applications, and AI workloads.
• Strong knowledge of enterprise storage concepts and Dell platforms such as PowerStore and PowerScale, including performance, availability, data services, connectivity, and operational considerations.
• Strong understanding of private cloud and HCI technologies, including Dell Private Cloud, Dell Automation Platform, VMware Cloud Foundation, Nutanix, and relevant Microsoft technologies.
• Experience with data protection and cyber-resilience architectures, including PowerProtect, Cyber Recovery, CyberSense, backup and recovery, immutability, recovery validation, and business continuity.
• Working knowledge of data center networking, including Ethernet fabrics, PowerSwitch, SONiC, storage connectivity, and infrastructure integration dependencies.
• Ability to present and defend proposed solutions in customer-facing architecture reviews, technical discussions, and executive-level presentations.
• Ability to communicate technical, operational, and business value while supporting the sales process and maintaining architectural integrity.
• Excellent problem-solving, collaboration, technical communication, and customer-facing skills.
• Bachelor’s degree or equivalent relevant professional experience.
• Demonstrated customer-facing experience with complex infrastructure discovery, design, presentation, and technical decision support.
• Ability to travel to SHI, Dell Technologies, partner, and customer meetings and events as business needs require.

Nice To Haves

• Five or more years of experience in solutions architecture, systems engineering, technical pre-sales, infrastructure consulting, or a comparable customer-facing role.
• Current Dell Technologies training or certification in one or more relevant domains.
• Advanced architecture, VMware, Nutanix, Microsoft, networking, security, or data protection credentials.

Responsibilities

• Partner with SHI account teams and regional Solutions Engineers to qualify, scope, and lead complex Dell Technologies opportunities while preserving regional ownership and customer continuity.
• Lead discovery sessions, translating business, operational, application, security, and infrastructure requirements into architecture decisions, assumptions, dependencies, and next steps.
• Analyze assessment data, workload requirements, configuration information, and technical telemetry to inform sizing and architecture decisions.
• Design and defend Dell-based solutions across compute and AI, storage, private cloud and hyperconverged infrastructure, data protection and cyber resilience, and data center networking.
• Create architectures using Dell Technologies platforms, including PowerEdge, PowerStore, PowerScale, PowerSwitch, Dell Private Cloud, Dell Automation Platform, PowerProtect, Cyber Recovery, and supporting AIOps capabilities.
• Lead customer whiteboards, technical workshops, architecture reviews, demonstrations, proofs of concept, and validation activities for complex or transformational pursuits.
• Explain architectural trade-offs and competitive alternatives using SHI’s cross-OEM perspective and evidence-based recommendations.
• Integrate Dell infrastructure with customers’ broader environments, including VMware Cloud Foundation, Nutanix, Microsoft and public-cloud services, data protection ecosystems, networking fabrics, automation, and SHI professional services.
• Collaborate with Dell field, specialist, engineering, and roadmap resources to validate designs, resolve technical risks, and align resources to strategic pursuits.
• Develop technical deliverables such as discovery guides, reference architectures, sizing checklists, bills of material inputs, migration considerations, battlecards, workshop decks, and decision or risk logs.
• Produce reusable technical intellectual property from customer engagements and contribute it to the team repository.
• Enable SHI sales and technical teams through field coaching, opportunity support, technical briefings, solution playbooks, and customer-ready content.
• Identify attach opportunities, services alignment, lifecycle and modernization triggers, competitive displacement potential, and agreed technical next steps.
• Manage multiple concurrent pursuits through disciplined documentation, follow-up, stakeholder communication, and escalation.

Benefits

• Medical benefits
• Vision insurance
• Dental insurance
• 401(k)
• Flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Senior