About The Position

The Prepared Foods Clerk prepares, stocks, weighs, packages, and presents Prepared Foods products while providing exceptional customer service and contributing to a positive, collaborative team environment. The role supports department opening and closing, assists customers with product selection and recommendations, processes made-to-order items and special orders, and assists with food preparation and production. The clerk maintains product quality, rotation, pricing, signage, cleanliness, and organization across department cases, stations, supplies, and work areas. The position also receives and unloads merchandise, checks its quality and condition, and communicates issues to management and merchandising staff. The clerk follows company policies and applicable food and workplace safety requirements, completes required trainings or certifications, and reports concerns that may affect customers, safety, productivity, or store operations. This is a temporary position for 90 days, scheduled for 37.5 hours, with availability required between 6:30 a.m. and 10:30 p.m. Store operations run seven days a week, year-round, so evening, weekend, and holiday shifts may be scheduled according to business needs. Work takes place in a grocery store environment, with frequent standing and walking and exposure that may include wet or slippery surfaces, temperature extremes in coolers and freezers, allergens, and chemicals.

Requirements

  • Complete and maintain any required food and work safety trainings or certifications.
  • Demonstrate friendly, customer-focused service and a solutions-oriented approach.
  • Demonstrate reliable and predictable attendance and work a schedule based on business needs, which may change seasonally or with staffing needs.
  • Adapt tasks and priorities to changing department or store needs.
  • Work cooperatively and positively with team members, customers, and vendors, and contribute to an inclusive working and learning environment.
  • Use sound judgment and decision-making in job tasks and workplace interactions.
  • Frequently stand and walk throughout the shift; sitting is seldom required.
  • Occasionally climb stairs, step stools, or ladders, depending on location.
  • Frequently use hands and wrists for grabbing, twisting, and pulling.
  • Meet the stated medium physical-demand level: occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
  • Previous customer service, food service, retail, or grocery experience is preferred.
  • Knowledge of retail grocery Prepared Foods, Deli, or food production, or similar restaurant, café, or food industry experience, is preferred.

Nice To Haves

  • Previous customer service, food service, retail, or grocery experience.
  • Knowledge of retail grocery Prepared Foods, Deli, or food production, or similar restaurant, café, or food industry experience.

Responsibilities

  • Prepare the Prepared Foods department for store opening and closing.
  • Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
  • Prepare, cut, wrap, weigh, tare, price, and present Prepared Foods products.
  • Stock and maintain Prepared Foods cases and stations.
  • Process made-to-order items accurately and promptly; complete customer special orders and provide follow-through.
  • Assist with food preparation and production.
  • Stock, rotate, and face products while monitoring quality and expiration dates.
  • Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
  • Maintain cleanliness, organization, and rotation of department areas, products, and supplies.
  • Maintain accurate pricing and signage in accordance with merchandising standards.
  • Follow shift guidelines and remain aware of current advertisements, promotions, holidays, and events.
  • Handle damaged and spoiled products according to company policy.
  • Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other situations that could adversely affect the store.
  • Contribute to store cleanliness and maintain equipment.
  • Follow company rules, department guidelines, food and workplace safety policies, and applicable regulatory requirements.
  • Work cooperatively with team members, customers, and vendors; contribute to an inclusive, respectful workplace and respond constructively to feedback.
  • Conserve company resources and work consistently with company values and sustainability program.
  • Perform other tasks and duties as assigned.
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