Prep Cook - Plum Market (9)

Retail and Dining Positions•Romulus, MI

About The Position

The Prep Cook prepares products according to recipes and procedures while supporting restaurant operations and maintaining a clean, organized, and safe work environment. The role includes guest service, order taking and payment processing, menu and product knowledge, recommendations, and responding to guest needs. The Prep Cook may assist with training team members, stock work, cleanup, and other duties as assigned. This is a temporary shift-hiring position with the following schedule: Sunday through Wednesday and Saturday, 4:00 a.m. to 12:00 p.m.; Thursday and Friday off.

Requirements

Ability to work various shifts in a team-oriented, year-round operation.
Excellent customer service skills and effective communication in English.
Self-motivation, leadership, and organizational skills.
Positive interpersonal skills.
Ability to prioritize and handle multiple tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Proficiency in reading, writing, and mathematics in English.
Ability to lift at least 25 pounds and perform essential duties involving standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in an environment with varying temperatures.

Responsibilities

Greet guests and take drink and food orders within 30 seconds of their arrival.
Accurately total orders, process payments, and collect payment using the point-of-sale system.
Handle cash and process credit and debit card payments, make change, and follow cash-handling and loss-prevention procedures.
Maintain knowledge of the restaurant’s menu and products and make recommendations suited to guests’ needs, including questions about potential food allergens.
Ensure guest satisfaction, address issues or concerns promptly, and enlist a manager’s assistance when necessary.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
Assist with training new team members by reinforcing successful performance and helping as needed.
Support other restaurant areas as requested, including stock work and cleanup.
Maintain a clean, organized work environment free of safety hazards; duties may include removing trash, sweeping, mopping, and washing dishes.
Comply with applicable food-safety laws and regulations and adhere to brand standards and systems.
Prepare products according to appropriate recipes and procedures.
Collaborate with the team, take direction, and perform other duties as assigned.