General Manager - Plum Market

Plum GPMM Tersylbran JV LLC•Omaha, NE
•$60,000 - $70,000•Onsite

About The Position

The General Manager leads all operations at an assigned Plum Market food bar location within Eppley Airfield. The role is responsible for exceptional guest service, operational excellence, and strong financial performance, while overseeing Team Member development, daily service execution, inventory control, and compliance with airport and company standards. This is a hands-on leadership position for someone who thrives in a fast-paced environment and is passionate about food, service, and team culture.

Requirements

  • Minimum 3–5 years of management experience in food service, retail, or hospitality.
  • Proven success managing high-volume operations and leading diverse teams.
  • Excellent communication, problem-solving, and organizational skills.
  • Knowledge of inventory systems, basic financial reports, and food safety practices.
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
  • Must be able to pass a background check and obtain airport badging.
  • Comfortable standing for extended periods and lifting up to 50 lbs.
  • ServSafe or equivalent certification.
  • Familiarity with point-of-sale and back-office systems.

Nice To Haves

  • Experience working in an airport or transportation hub environment.
  • Bilingual communication.

Responsibilities

  • Oversee daily food bar operations to ensure smooth, efficient, guest-focused service.
  • Lead, coach, and develop the team through training, motivation, and accountability.
  • Ensure compliance with airport regulations and food safety standards.
  • Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures.
  • Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency.
  • Resolve guest concerns and feedback in a timely and professional manner.
  • Monitor financial performance and drive results by managing margins, labor, and waste.
  • Partner with leadership and support teams to meet operational goals and implement best practices.
  • Maintain cleanliness, safety, and security standards throughout the location.
  • Represent Plum Market values and service standards to guests, vendors, and airport partners.
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