Floral Assistant Manager - Plum Market

Plum Market•West Bloomfield Township, MI
•$17 - $22

About The Position

The Floral Assistant Manager supports the day-to-day operations of Plum Market’s Floral, Candy & Gift department. Working closely with the Floral Manager, this hands-on leadership role helps ensure product rotation, merchandising execution, seasonal display set-ups, and high-quality customer service. The Assistant Manager also helps train new Team Members, maintain an organized backroom, and process department deliveries. The role is suited to someone passionate about flowers and visual merchandising who wants to contribute to department growth and team success.

Requirements

  • Experience working with floral products, including understanding buying habits, care techniques, and basic floral design.
  • Ability to deliver excellent Customer Service and work in a fast-paced retail environment.
  • Organized, reliable, and detail-oriented.
  • Positive attitude, effective communication, and willingness to encourage teammates.
  • Flexibility and openness to learning and change.
  • Passion for flowers and a strong interest in floral merchandising and design.
  • Ability to multitask and delegate responsibilities to meet daily and seasonal goals.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
  • Familiarity with basic computer programs such as Outlook and Excel.
  • Ability to stand and walk for up to four hours without a break.
  • Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, and push or pull carts weighing up to 100 lbs. unassisted.
  • Team-oriented mindset with a hands-on approach to leadership and Guest interaction.

Responsibilities

  • Provide exceptional service to Customers and ensure follow-through on custom floral orders.
  • Support the Floral Manager in checking in and processing floral deliveries.
  • Help execute everyday and seasonal department merchandising plans.
  • Assist with designing retail floor displays and Customer orders as needed.
  • Maintain an organized and efficient backroom storage area.
  • Ensure product rotation and quality control to maximize freshness and reduce waste.
  • Help train new Team Members and share product knowledge to strengthen team performance.
  • Take ownership of signage requests and price changes within the department.
  • Contribute ideas for new displays, designs, and product selection to enhance the department offering.
  • Uphold all Plum Market policies, safety procedures, and department standards.

Benefits

  • Flexible scheduling with a variety of retail shifts.
  • Training programs.
  • Competitive holiday pay at time and a half for working on New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
  • Career growth and promotional opportunities.
  • Medical, dental, and vision coverage for employees and their families.
  • 401(k) with company match available after six months.
  • 20% discount on grocery purchases.
  • 50% discount on Team Member meals.
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