Premium Services & Catering Supervisor - Baxter Arena - $18/hr + Tips

ASM Global • Omaha, NE

21d • Onsite

About The Position

The Premium Services & Catering Supervisor oversees part-time bar staff and nonprofit group members and helps ensure food and beverage venues are prepared, stocked, safe, and sanitary. The role supports catering events from setup through breakdown, maintaining clear communication with clients and guests and delivering excellent service. It also serves as a team-lead extension of the food and beverage management team, communicating effectively and accurately while upholding corporate and local service standards.

Requirements

• High school diploma or equivalent.
• Must be at least 19 years of age to serve alcohol under Nebraska state requirements.
• Strong customer service orientation.
• Excellent organizational and multitasking skills.
• High attention to detail.
• General knowledge of food and beverage operations, including alcohol service.
• Willingness to learn and train on new skills.
• Ability to delegate tasks effectively and communicate clearly.
• Proficiency in operating and training staff on point-of-sale systems and adhering to cash-handling procedures.
• Ability to maintain proper hygiene and adhere to dress code standards.
• Strong work ethic with a focus on guest satisfaction.
• Ability to work independently and complete tasks assigned by the food and beverage management team.
• Ability to collaborate in a team environment across departments.
• Commitment to upholding corporate and organizational standards and values.
• Food Handler certification, or ability to obtain it within 30 days of hire at the employee's expense, per Douglas County Health Department requirements.

Nice To Haves

• Previous supervisory experience in the food and beverage industry.

Responsibilities

• Oversee opening and closing duties of part-time bar staff and nonprofit group members.
• Ensure venues are properly stocked with inventory for their respective locations.
• Maintain safe and sanitary work practices.
• Follow and enforce corporate and local guidelines for food and alcohol service standards.
• Ensure catering events are successfully executed from setup to breakdown by providing excellent service and clear communication to clients and guests.
• Perform monthly inventory counts and routine cleaning responsibilities.
• Lead part-time staff and nonprofit group members, serving as an extension of the food and beverage management team through effective and accurate communication.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED