Premium Operations Coordinator - Remote

Symetra • ,

7d • $22 - $34 • Remote

About The Position

The Premium Operations Coordinator plays a key role in ensuring the accurate and timely processing of premium payments for new and in-force business. This position is responsible for reviewing, reconciling, and processing funds received through various channels while maintaining accuracy across multiple systems and business lines. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and can independently research and resolve discrepancies to ensure financial integrity and operational excellence.

Requirements

• Detail-oriented with a strong focus on accuracy and quality.
• A proactive communicator who asks questions and seeks clarity when needed.
• Organized and able to manage multiple priorities while meeting deadlines.
• Self-motivated and comfortable working independently.
• A strong problem-solver who can identify and resolve discrepancies.
• Adaptable and willing to support a variety of operational tasks.
• High school diploma required.

Nice To Haves

• Accounting, AP/AR, cash application, or related financial operations experience is a plus.

Responsibilities

• Review and process paper and electronic premium payments, ensuring negotiability and accurately allocating remittance information within the appropriate administrative systems.
• Reconcile daily funds processed against system entries, researching and resolving discrepancies while making necessary adjustments.
• Monitor and maintain the accuracy of financial transactions through detailed review and quality control practices.
• Support a variety of operational and administrative tasks as business needs and daily volumes fluctuate.
• Serve as a cross-functional backup for multiple processes, ensuring continuity of operations and team success.
• Identify and escalate issues as needed while contributing to process improvements and operational efficiencies.

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan with immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Company matching for community contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED