Premium Manager- University of Kentucky- Compass Athletics

Compass GroupLexington, KY
Onsite

About The Position

Join Compass Group North America — Be Part of a Transformational Partnership with Compass Athletics! Compass Group is proud to announce an exciting new partnership with the University of Kentucky (UK), launching July 1, 2026 — and we’re looking for talented individuals to help bring this innovative, integrated services model to life through Compass Athletics. This long-term collaboration reflects a bold vision to align and strengthen services across UK’s campus, healthcare system, and athletics programs. By bringing together foodservice, hospitality, facilities management, healthcare support, and athletics operations, we are building a more connected and dynamic environment that enhances the experience for students, staff, student-athletes, patients, fans, and the broader community.

Requirements

  • 3+ years of hospitality, premium operations, or food and beverage management experience
  • Experience managing teams in high-volume sports and entertainment environments
  • Knowledge of premium hospitality and VIP guest service standards
  • Proficiency with point-of-sale and scheduling systems
  • Strong understanding of food safety, sanitation, and alcohol service standards
  • Ability to lift and move materials up to 25 pounds
  • Availability to work nights, weekends, and holidays based on event schedules
  • Experience with staff scheduling, inventory management, and event coordination

Responsibilities

  • Oversee premium hospitality operations across suites, clubs, and VIP spaces
  • Supervise premium service staff during event setup, execution, and breakdown
  • Ensure all food and beverage presentations meet Levy service standards
  • Coordinate staffing levels and operational assignments for events
  • Resolve guest concerns and maintain elevated guest satisfaction standards
  • Monitor inventory levels and communicate operational needs to purchasing teams
  • Enforce safety, sanitation, and responsible alcohol service policies
  • Partner with culinary and operations leadership to execute premium experiences
  • Train and mentor team members on service procedures and operational expectations
  • Maintain accurate operational reports, event documentation, and compliance records

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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