Premium Billing Reconciliation Specialist -- Remote or Hybrid

USAble LifeLittle Rock, AR
$41,000 - $54,000Hybrid

About The Position

USAble Life is seeking a Premium Billing Reconciliation Specialist to perform a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental, and Disability insurance policies. This role is not a traditional billing or accounts receivable position focused on sending invoices and matching payments. Instead, every insurance premium payment presents a unique challenge requiring a high level of analytical and reconciliation skills to solve. The position is multi-level and can be performed remotely or in a hybrid capacity. USAble Life is committed to making a meaningful difference in the lives of its customers and employees, fostering a diverse and inclusive culture, and has been recognized as a "Best Places to Work" in multiple states. Employees are offered opportunities for personal and professional development, advancement, and a comprehensive benefits package.

Requirements

  • 2-4 years of experience in accounting, financial operations, insurance administration, premium billing, or a related analytical role
  • Experience researching and resolving payment discrepancies, account variances, or reconciliation issues
  • Strong analytical and problem-solving skills with the ability to interpret and reconcile financial data
  • Intermediate Microsoft Excel skills, including formulas, PivotTables, VLOOKUPs, and data analysis
  • Ability to perform complex reconciliation and administrative research in servicing system
  • Ability to analyze financial premium data and communicate results.
  • Outstanding research and reconciliation skills
  • 10-key skills
  • Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs
  • Excellent verbal and written communication skills and ability to compose professional correspondence
  • Excellent analytical and critical thinking skills
  • Ability to maintain attention to detail
  • Ability to maintain a low error rate
  • Ability to prioritize, multi-task, and meet tight deadlines
  • Ability to handle confidential information
  • High School Diploma or Equivalent
  • 2- 4 years working in general accounting with understanding of related concepts and practices
  • Experience in a role requiring heavy research and reconciliation

Nice To Haves

  • Life, Supplemental and Disability insurance premium experience
  • LOMA 280 & 290; FLMI
  • Bachelors degree or some college course work

Responsibilities

  • Reconcile and process premium billings and balances daily reports.
  • Maintain and research premium suspense.
  • Generate premium refunds and correspondence.
  • Perform member and group terminations.
  • Perform member level reconciliations.
  • Analyze, process and accurately reconcile and post group payments in a timely manner.
  • Analyze and research suspense on the groups to ensure premiums are posted correctly.
  • Complete payment audits for groups in MS Excel.
  • Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis.
  • Work collaboratively with internal customers to meet established departmental service level goals.
  • May perform other duties as assigned based on department needs.

Benefits

  • A culture that values employees and celebrates, empowers, and inspires a diverse workforce
  • Outstanding comprehensive benefits package
  • PTO provided at date of hire
  • 11 paid holidays
  • 401(k) with up to 6% match; fully vested from day 1
  • Remote opportunities with company-provided equipment
  • Team-oriented, collaborative group of peers
  • Career advancement opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
  • Inclusion Council and Employee Resource Groups
  • Recharge Days and Volunteer Time Off
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