Premium Billing Reconciliation Specialist -- Remote or Hybrid

External•Little Rock, AR

13h•Remote

About The Position

USAble Life is seeking a Premium Billing Reconciliation Specialist to perform a wide range of accounting and analytical functions related to reconciling individual and group premium payments for Life, Supplemental, and Disability insurance policies. This role is not a traditional billing or accounts receivable position; instead, it involves solving unique puzzles presented by each insurance premium payment, requiring a high level of analytical and reconciliation skills. The position is multi-level and can be performed remotely or in a hybrid capacity. USAble Life is committed to making a meaningful difference, fostering a diverse and inclusive culture, and supporting its employees with opportunities for development and a comprehensive benefits package. The company has been recognized as a "Best Places to Work" in multiple states.

Requirements

2-4 years of experience in accounting, financial operations, insurance administration, premium billing, or a related analytical role
Experience researching and resolving payment discrepancies, account variances, or reconciliation issues
Strong analytical and problem-solving skills with the ability to interpret and reconcile financial data
Intermediate Microsoft Excel skills, including formulas, PivotTables, VLOOKUPs, and data analysis
Ability to perform complex reconciliation and administrative research in servicing system
Ability to analyze financial premium data and communicate results.
Outstanding research and reconciliation skills
10-key skills
Intermediate MS Excel skills to include spreadsheet formatting, formulas, pivot tables, and VLOOKUPs
Excellent verbal and written communication skills and ability to compose professional correspondence
Excellent analytical and critical thinking skills
Ability to maintain attention to detail
Ability to maintain a low error rate
Ability to prioritize, multi-task, and meet tight deadlines
Ability to handle confidential information
High School Diploma or Equivalent
2-4 years working in general accounting with understanding of related concepts and practices
Experience in a role requiring heavy research and reconciliation

Nice To Haves

Life, Supplemental and Disability insurance premium experience
LOMA 280 & 290; FLMI
Bachelors degree or some college course work

Responsibilities

Reconcile and process premium billings and balances daily reports.
Maintain and research premium suspense.
Generate premium refunds and correspondence.
Perform member and group terminations.
Perform member level reconciliations.
Analyze, process, and accurately reconcile and post group payments in a timely manner.
Analyze and research suspense on groups to ensure premiums are posted correctly.
Complete payment audits for groups in MS Excel.
Achieve acceptable quality and productivity benchmarks by multi-tasking in a high volume environment on a daily basis.
Work collaboratively with internal customers to meet established departmental service level goals.
May perform other duties as assigned based on department needs.