Premium Auditor I

Pie Insurance

4d•$55,000 - $70,000•Remote

About The Position

The Premium Auditor I conducts standard premium audits for routine business structures and industries, including single and multiple entities, using mail, phone, and virtual platforms. The role reviews payroll records, tax returns, 1099s, and other financial documentation to verify policy coverage, identify exposures, and ensure compliance with company rules and regulatory guidelines. The auditor analyzes business operations and employee roles, applies workers’ compensation classification codes using NCCI, PAAS, and state-specific requirements, documents findings, and prepares detailed audit worksheets. The position involves communicating with policyholders to gather documentation, explain audit requirements, conduct interviews, and address initial questions about audit procedures. Audits may be conducted virtually using screen-sharing, remote access, and document-sharing technologies, while following security protocols. The auditor also contributes feedback on audit procedures and technology and supports the implementation of new tools and methodologies.

Requirements

Minimum 1–2 years conducting workers’ compensation premium audits.
Working knowledge of NCCI classification systems and state bureau requirements.
Experience working directly with business owners and financial personnel.
Strong understanding of payroll systems, tax documentation, and business financial records.
Working proficiency with classification systems, including NCCI and PAAS, and state-specific regulatory requirements.
Experience with virtual meeting platforms and screen-sharing technologies.
Foundational skills with audit software, Google Workspace applications, and emerging technologies.
Ability to analyze standard business operations and identify relevant exposures.
Understanding of contractor-versus-employee relationships and their classification implications.
Excellent verbal communication skills for professional phone and virtual interactions.
Solid written communication abilities for follow-up correspondence and documentation.
Ability to explain standard audit concepts and routine requirements clearly to business owners.
Ability to build positive relationships, handle standard situations, and communicate sensitively in varied business environments.
Analytical thinking, attention to detail, customer focus, adaptability, sense of urgency, and professional curiosity.

Nice To Haves

Multi-state audit experience.

Responsibilities

Conduct standard premium audits via mail, phone, and virtual platforms across routine industries and business types.
Review and verify payroll records, tax returns, 1099s, and supporting financial documentation.
Analyze business operations to identify relevant exposures and ensure proper policy coverage.
Identify and apply appropriate classification codes using NCCI guidelines, PAAS, and state-specific bureau requirements.
Document audit findings thoroughly and prepare detailed audit worksheets.
Ensure audit work complies with established business rules and regulatory guidelines.
Communicate with policyholders by phone, email, and virtual meetings to gather required documentation.
Interview insureds about business operations, employee roles, and exposure classifications.
Explain audit processes and documentation requirements, and address initial questions about audit procedures that are not billing-related.
Build positive relationships while maintaining professional boundaries and handling sensitive conversations appropriately.
Coordinate schedules and follow up to support timely audit completion.
Conduct virtual audits using screen-sharing and remote access technologies, guide insureds through document-sharing platforms, and maintain security protocols for remote work.
Analyze payroll structures, contractor relationships, employee classifications, and business operations across multiple states.
Research and apply workers’ compensation classification codes, identify potential misclassifications and exposure gaps, and document exposures for accurate premium calculations.
Review business operations for changes since policy inception that could affect classifications.
Meet regulatory and company documentation standards, complete audits within established timeframes, and maintain confidentiality of insured information.
Provide feedback on audit procedures and technology effectiveness and support implementation of new technologies and methodologies.