Premium Auditor II

Pie Insurance

4d•$75,000 - $90,000•Remote

About The Position

The Premium Auditor II conducts comprehensive premium audits across diverse industries using mail, phone, and virtual platforms. The role reviews payroll records, tax returns, 1099s, and other financial documents to verify policy coverage and regulatory compliance. It analyzes business operations and employee roles, identifies exposures and potential classification issues, and applies workers’ compensation classification codes under NCCI, PAAS, and state-specific requirements. The auditor documents findings and prepares detailed audit worksheets while maintaining confidentiality and completing work within established timeframes. The role also involves communicating with policyholders to collect documentation, conduct interviews, explain audit requirements, address initial questions about audit procedures, and coordinate follow-ups. Auditors use screen-sharing, remote access, and other virtual collaboration tools, adapt methods to insureds’ capabilities, and follow security protocols for remote document review. The position contributes feedback and recommendations to process development, documents best practices, and supports new audit technologies and methodologies.

Requirements

Minimum 3–4 years conducting Workers Compensation premium audits.
Knowledge of NCCI classification systems and state bureau requirements.
Experience working directly with business owners and financial personnel.
Strong understanding of payroll systems, tax documentation, and business financial records.
Proficiency with classification systems, including NCCI and PAAS, and state-specific regulatory requirements.
Experience with virtual meeting platforms and screen-sharing technologies.
Advanced skills with audit software, Google Workspace applications, and emerging technologies.
Ability to analyze complex business operations and identify relevant exposures.
Understanding of contractor-versus-employee relationships and their classification implications.
Excellent verbal communication skills for professional phone and virtual interactions.
Strong written communication skills for follow-up correspondence and documentation.
Ability to explain complex audit concepts clearly to business owners.
Ability to build rapport with diverse business contacts across industries, demonstrate cultural sensitivity, and maintain a professional demeanor.
Ability to manage sensitive conversations about business operations.
Analytical thinking, attention to detail, customer focus, adaptability, sense of urgency, and professional curiosity.

Nice To Haves

Multi-state audit experience.

Responsibilities

Conduct comprehensive premium audits via mail, phone, and virtual platforms across various industries and business types.
Review and verify payroll records, tax returns, 1099s, and supporting financial documentation.
Analyze business operations to identify relevant exposures and ensure proper policy coverage.
Identify and apply appropriate classification codes using NCCI guidelines, PAAS, and state-specific bureau requirements.
Document audit findings and prepare detailed audit worksheets.
Ensure audit work complies with established business rules, regulatory guidelines, company policies, and regulatory standards.
Communicate with policyholders by phone, email, and virtual meetings to gather documentation and conduct interviews.
Explain audit processes and documentation requirements, address initial questions about audit procedures, and maintain professional relationships.
Coordinate schedules and follow up to support timely audit completion.
Conduct virtual audits using screen-sharing and remote access technologies, and guide insureds through document sharing and collaboration platforms.
Use audit technologies and software to improve efficiency and accuracy, adapting audit methods to insured capabilities and preferences.
Maintain security protocols for remote document review and virtual meetings.
Analyze complex payroll structures, contractor relationships, employee classifications, and multi-state workers’ compensation codes.
Identify potential misclassifications, exposure gaps, and operational changes that may affect classifications or coverage.
Complete audits within established timeframes while maintaining thoroughness and confidentiality.
Provide feedback on audit procedures and technology, participate in process development meetings, recommend improvements, document best practices, and support new audit technologies and methodologies.