Premium Audit Supervisor

ICW Group•San Diego, CA

6d•$90,560 - $152,723•Hybrid

About The Position

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

Requirements

Bachelor's degree from four-year college or university required in Accounting, Business, Management or related field, or equivalent combination of education and experience.
Minimum 5 years of experience working with billing and billing systems, audit review, and all rules/regulations for all states.
Working knowledge of billing, accounts receivable, billing systems and audit review, required.
Familiarity with insurance rules, regulations and laws for all states.
Must have excellent communication skills.
Ability to apply principles of logic to a wide range of intellectual and practical problems.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to use technology to help assist in interpreting the data provided.

Responsibilities

Supervises all internal audit processing activities, both technical and clerical.
Monitors and plans for work flow peaks and departmental time tables.
Coordinates internal audit processes with field activities and works closely with field management team to ensure results.
Monitors Departmental goals and takes steps to meet them.
Operates as the Premium Audit department leader.
Acts as the liaison with other company departments (Premium Accounting, claims, Unit Stat, IT, and Underwriting) and corresponds with Insureds/Agents/Underwriting.
Compiles and distributes reports to Finance and Underwriting.
Works with IT on new systems and automation as needed to be more efficient.
Performs departmental staffing and personnel duties.
Assists Department head as needed.
Helps to develop skills and career planning of team members.
Provides basic training to other departments.
Develops new procedures and training as needed.
Develops and supervises a team of Premium Auditors.
Provides daily direction to Premium Audit team. Communicates Mission, Values and other organization operating principles to direct reports.
Establishes and maintains the overall work cadence and, in partnership with Manager, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire team is engaged and that leadership practices encourage development, recognition and retention.
Establishes and adheres to hiring criteria, on-boarding and training requirements for incoming staff.
Oversees the performance management and development process for the team and performs performance management duties, development planning and coaching for direct reports.
Acts as a resource for Premium Accounting team members to answer questions and solve complex problems.
Manages technology and other resources, workload and customer requests for Premium Accounting services. Ensures adherence to all Company policies and procedures and Compliance responsibilities.
Ensures data quality, adherence to IT security guidelines, profitability and other risk-related metrics for self and members of the team.